Subway - Lompoc
Subway
Description
Images
Feedback
Ordered a Italian BMT when I got home it was just a ham sandwich. No pepperoni or salami just a lot of ham if you come here make sure to actually watch and be specific to what you want on your sandwich.
We visit subway regularly. We enjoy watching our sandwiches being made and enjoy making adjustments to the ingredients as needed.However Instead of making our sandwiches, the young man was writing down our orders. Writing down which vegetables and dressngs we would want. We asked why was he waisting time writing instead of making our sandwiches, he patiently apologized explaining the inspector ordered him to write down orders first. We told him that was stupid and pointless.After writing down our orders, we followed him thru the sandwich building process, changing and correcting the amounts and desires for our vegetables. There really was no point to writing down our order before making it as we followed him and adjusted to our needs. Meanwhile people are behind us in line waiting while he waisted time writing.The new process was stupid and pointless and time wasting. We will try Blaze pizza or Panda Express instead next time.
Worst service ever, down right rude. I went in there for a doordash order. They said they got busy and didnt start it which is fine, but then they continued to help customers coming in after I did without even starting my order. There was two of them so one could have helped the customers who came in after I was waiting 10 mins already while the other started my order. So furious never going back to that place they lost a customer this day
I've never had a bad experience at this restaurant in the 11 years I've lived here. The only minor issue I encountered was one time when they forgot my bacon. The staff is always friendly and never rude, providing excellent customer service. The food is great, and the cookies are outstanding. Overall, I give it 5 stars!
My order was accurate, and I appreciated the nice discount for ordering online.
