Sogo Express Ii - Locust
Sogo Express Ii
Description
Despite consistently generous portions and affordable prices, this restaurant struggles with service and food quality inconsistencies. While many praise the value and reliability of the meals, issues such as incorrect orders, poor communication, and rude staff frequently overshadow the dining experience. A once-celebrated clear broth soup has notably declined in quality, now overly greasy and disappointing. Customer service often feels inattentive, with slow responses and lack of menu knowledge further frustrating patrons. Overall, though the food itself generally satisfies, the restaurant’s operational hiccups and service shortcomings may deter repeat visits.
Images
Feedback
Took my dad here for Father's day. All the sushi was delicious and the staff was very friendly.
Not the first time this has happened but they put me on hold and then nothing . Then you realize they hung up on you and you try calling again and again but nothing. When they do answer and pick up and you place your order, nine times out of ten your order is wrong. Disappointed definitely but the food is always good, can’t complain about that.
I think the mediocre food could have been saved by even just decent service. Our server didn't know what was in certain menu items and bypassed our table EVERY time unless one of us stood up and called to her, then walked away before we could finish telling her what we needed. Mostly, we got what we needed for ourselves (napkins, chopsticks, to-go cups and boxes). This was the first time in my life that I didn't leave a tip at all.
Great food and great service!
Best sushi in town.
Menu
Appetizers
Yakitori Chicken Skewers (Grilled With Teriyaki Sauce)$8.0 Negimaki (Scallion Rolled Beef Grilled With Teriyaki Sauce)$6.8 Sushi Appetizer (3 Pcs Nigiri & California Roll)$10.3 Sashimi Appetizer (6 Slices Of Chef's Choice Seafood)$9.1Beverages
Iced Tea, Green Tea, Coffee, Soft Drinks (Coke Products)$2.2Hibachi Entrees
Hibachi Vegetables (Mushrooms, Broccoli, Zucchini, Onions, Carrots)$8.6
