Subway - Locust Fork
Subway
Description
Jack’s Subway presents a mixed dining experience. While the restaurant is notably clean, with friendly and efficient staff, concerns arise regarding customer service and food handling. Reports suggest rude behavior from management and issues with order accuracy, including incorrect toppings and under-provisioned meals despite full charges. Additionally, there are troubling claims about questionable food safety practices. The restaurant does not accept coupons, a policy not clearly communicated, which may affect customer choice. Overall, Jack’s delivers decent food in a spotless environment, but potential patrons should be mindful of service inconsistencies and allergy considerations.
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Feedback
The owner is rather rude, and while I worked there, I observed that several other employees were also unfriendly. Moreover, the owner insists on reusing meat, which raises significant food safety concerns and could potentially cause food poisoning.
The service was excellent, with a friendly and welcoming staff. The food was also fantastic!
My husband ordered him a foot long with double meat and didnt get double meat but had to pay for it.. His foot long was $16 the giy who was making the sandwhich i believe is the owner also. He is skimping people on what they order which i dont believe isright . i could understand my husband paying $16 for a sub if it was done correctly how he ordered it..
The food is fine, but they don?t accept any coupons, which is the main reason we went to Subway over another option. I don?t think that?s posted publicly, so hopefully this helps you if you?re passing through. The manager was a little rude to the workerwhen she asked him about it.
I ordered a Footlong club (with roast beef) with DOUBLE PROTEIN add bacon on a mobile order. What I received barely passes for a regular club. I get this sandwich regularly at 3 different Subways. This location owner in Locust Fork has done this to metwice. The other locations get it right. I went back to the store the next day with a picture and the worker agreed with me. Theowner argued with me first that I didn 't order double protein, I showed him a picture of the order, then he said he did itright, contrary to the picture of the middle of the sandwich. He said that I 'm only showing the middle, I explained that theends were worse. 2 inches on each eand had literally NOTHING on it. The he said I wasn 't telling the truth. That was the finalstraw. This was actually the FRANCHISE OWNER that made the sandwich and treated me this way. I was courteous by waiting untilall of his customers were gone before talking to him, although witnessed him messing up 2 other orders while I waited. Pitifulexcuse for customer service, much less an owner. He didn 't offer to make it right, nothing. He needs to lose the franchise. Itold him so and he said I 've heard that before When you pay almost $18 for a sandwich, it should be at least what you ordered.There are several reviews of this same behavior with this guy. When I expressed my displeasure with his attitude, he said I 'veheard that before . How disappointing that he knows there 's a problem yet doesn 't resolve it.
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QR-Code for the menu
