Subway - Locust Fork

It's just a casual subway, but it's one of the cleanest I've been to overall. Even though there were teenagers working there, they were incredibly fast and real... read more It's just a casual subway, but it's one of the cleanest I've been to overall. Even though there were teenagers working there, they were incredibly fast and really friendly. I'm definitely planning to invite my family to eat at Jack's sometime.

The owner is rather rude, and while I worked there, I observed that several other employees were also unfriendly. Moreover, the owner insists on reusing meat, w... read more The owner is rather rude, and while I worked there, I observed that several other employees were also unfriendly. Moreover, the owner insists on reusing meat, which raises significant food safety concerns and could potentially cause food poisoning.

The service was excellent, with a friendly and welcoming staff. The food was also fantastic! read more The service was excellent, with a friendly and welcoming staff. The food was also fantastic!

I ordered a Footlong club (with roast beef) with DOUBLE PROTEIN add bacon on a mobile order. What I received barely passes for a regular club. I get this sandwi... read more I ordered a Footlong club (with roast beef) with DOUBLE PROTEIN add bacon on a mobile order. What I received barely passes for a regular club. I get this sandwich regularly at 3 different Subways. This location owner in Locust Fork has done this to metwice. The other locations get it right. I went back to the store the next day with a picture and the worker agreed with me. Theowner argued with me first that I didn 't order double protein, I showed him a picture of the order, then he said he did itright, contrary to the picture of the middle of the sandwich. He said that I 'm only showing the middle, I explained that theends were worse. 2 inches on each eand had literally NOTHING on it. The he said I wasn 't telling the truth. That was the finalstraw. This was actually the FRANCHISE OWNER that made the sandwich and treated me this way. I was courteous by waiting untilall of his customers were gone before talking to him, although witnessed him messing up 2 other orders while I waited. Pitifulexcuse for customer service, much less an owner. He didn 't offer to make it right, nothing. He needs to lose the franchise. Itold him so and he said I 've heard that before When you pay almost $18 for a sandwich, it should be at least what you ordered.There are several reviews of this same behavior with this guy. When I expressed my displeasure with his attitude, he said I 'veheard that before . How disappointing that he knows there 's a problem yet doesn 't resolve it.

The food is fine, but they don?t accept any coupons, which is the main reason we went to Subway over another option. I don?t think that?s posted publicly, so ho... read more The food is fine, but they don?t accept any coupons, which is the main reason we went to Subway over another option. I don?t think that?s posted publicly, so hopefully this helps you if you?re passing through. The manager was a little rude to the workerwhen she asked him about it.