Whataburger - Lockhart
Whataburger
Description
In a bustling atmosphere, this restaurant offers a mixed bag of experiences. While some patrons rave about the outstanding burgers and generous portion sizes, others express frustration with slow service and management priorities skewed toward drive-thru orders. Many appreciate the friendly demeanor of the staff, which often helps soften the wait. However, inconsistency in food quality and cleanliness has drawn criticism. Although the restaurant shows promise with its fair prices and striking decor, improvements are needed to elevate the overall dining experience. For now, it's a place that leaves customers divided between excitement and disappointment.
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Feedback
The road needs some repairs, as there are potholes near the entrance on FM 20.
Drive, though, is really slow. Food isn't fresh to justify the wait. Staff is always nice.Parking: They can't handle many cars and get really tight when drive through fills up.
Pros: shakes taste good. 1 star is literally only for the shakes.Cons:I watched a full Futurama episode while waiting in the Drive thru line.McDonald's ice cream/shake machine is more reliable than here.You'll likely need a microwave to re-heat your food, as it will almost certainly be cold, lukewarm at best, by the time you get it.Doesn't matter if you pre-order for drive thru pickup on the app, you will be made to wait behind everyone else in line, even if lane 2 is open.Guaranteed to make your fries soggy and further your progress on your favorite Netflix series while waiting.
Food was cold even though I waited almost 20
The service was awful. If you like being overlooked and not treated like a human being, then this is the place for you. When I walked in, even though there were five employees present, not one of them acknowledged my presence. It felt like I was invisible. I won't be coming back.
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More information
QR-Code for the menu
