Cantinetta Al Lago - Full Menu

The waiter charged my credit card twice, but said it wasn't working. So I paid cash instead. When I checked my accounts, both card transactions had gone through... read more The waiter charged my credit card twice, but said it wasn't working. So I paid cash instead. When I checked my accounts, both card transactions had gone through. Mistakes happen, but the response was extremely frustrating. It took almost a month to organise the refund. I had to email them again and again to follow it up. And when it finally came through, they short changed me - not by much, but on principle, given the inconvenience of it all, it was quite insulting. There was no offer of my service fee back or any kind of compensation. An abysmal disregard for good quality customer service.As for other comments, the food was average and probably overpriced. The waiter asked for a tip before I'd even had a chance to offer one. No wifi. The only genuine positives are the free parking and the view of the water.Find somewhere else.

Las vistas impresionantes y la comida pasable. Nada del otro mundo. Pedimos un postre para compartir que estaba bueno. El problema vino a la hora de pagar con t... read more Las vistas impresionantes y la comida pasable. Nada del otro mundo. Pedimos un postre para compartir que estaba bueno. El problema vino a la hora de pagar con tarjeta, el camarero nos indicó que la propina no estaba incluida, por lo que añadimos un extra al pago final, lo que consideramos que nos parecía razonable al servicio recibido. El camarero nos remarcó que la propina mínima obligatoria en Alemania era del 10%!!!!!!!! Obviamente no se lo dimos ya que vivimos en Alemania y sabemos perfectamente que eso no es verdad. Una pena que se intente engañar al extranjero de esta manera, es una forma de perder clientes. Obviamente por este pequeño detalle no volveremos ni lo recomendaremos.