The Valley Fish - Full Menu

I had ordered food in advance the last two weekends for a collection time of 19:00. When I went to collect my order, they couldn't find it and had to wait while... read more I had ordered food in advance the last two weekends for a collection time of 19:00. When I went to collect my order, they couldn't find it and had to wait while they prepared it. There were 5 people behind the counter, but when I got home and unpacked the food, the kebab was missing the salad. When I called to report the error, they confirmed that I had indeed ordered salad but didn't include it. They offered to deliver the salad, but we were ready to eat and couldn't wait for another delivery as the food would have gotten cold. No apologies were given, just a dismissive response. This was the second time my order wasn't correct, and the service was better when there were only two people working. It's a shame because the food is good, but the mistakes are not acceptable.

Pleasant and polite service. Fish very fresh with a delicious light batter. Chips very good. Good value for money. We were only aware of this fish bar since the... read more Pleasant and polite service. Fish very fresh with a delicious light batter. Chips very good. Good value for money. We were only aware of this fish bar since the lockdown and will definitely come again