The Star Ember Inns - Lichfield

Arrived for a late lunch, nice welcome on arrival. Hubby had mixed grill and I ordered posh fish and chips. The staff were polite and the atmosphere was warm and relaxed. We both enjoyed our meals immensely! The portions were large and everything cooked to perfection. A very tasty meal for both. We will be returning again!

I recently had a family Christmas get-together with my mom at this restaurant, and we were told that the food was excellent. They were absolutely right! Andrew and Chef Bill did an amazing job and really impressed us.

Christmas Day with family 8 of us here. Meal was delicious 100% Staff very polite 1100%, specially as was Christmas meals. We all love the place. WELL DONE TO ALL THE STAFF

Had our Christmas day meal yesterday with family and have to say it was faultless from start to finish. Right from the very beginning a month or so ago we was told the hotel was fully booked, but Rachel did her magic and got 8 of us in for what was nothing short of a perfect experience. We all had our festive 3 course meal, food, staff and the whole experience nothing short of perfection. I think I can speak for all 8 of us that we all were extremely full at the end and contempt with what we had eaten Well done Rachel and all the team for contributing to a great day

I went to the restaurant with my mother and sister this evening at 6:30 on December 6th, 2023. When we arrived, our booked table was ready for us. Nobody asked if we were the booked party, as the table was reserved for 4 people but only 3 of us were there. After about 5 minutes of searching for the Christmas menu in the table menus (which was what we had booked for), my mother went to the bar to order drinks and ask for a Christmas menu. The lady behind the bar was not aware that the Christmas menu was available, despite it being advertised since November 15th. Eventually, we received one menu to share between the three of us. For starters, we ordered 2 breaded mushrooms and 1 order of chicken wings. The starters took about 20 minutes to arrive. The chicken wings were delicious, but the mushrooms were overcooked and too crispy. For mains, we ordered 2 sirloin steaks cooked medium rare and a Turkey pie. The mains took almost 40 minutes to arrive, and both steaks were overcooked. After asking for steak knives, my sister's steak was acceptable, but mine was overcooked, so I sent it back. The staff apologized and brought me a new steak cooked medium rare. I ordered another round of drinks, and the service at the bar was pleasant despite some issues with the till. Our desserts took another 15 minutes to arrive, and they were tasty. Overall, the pub has a nice atmosphere but the food quality and service need improvement. I believe the staff would benefit from better training. I don't think we will be returning anytime soon.