Mcdonald's - Lichfield
Mcdonald's
Description
Despite some negative experiences, such as long wait times, incorrect orders, and poor hygiene, some customers have had positive interactions at this McDonald's location. The friendly staff members have gone out of their way to make birthdays special with balloons and free treats, providing a pleasant atmosphere for families. However, improvements are needed to ensure consistency in service quality and efficiency, as well as addressing issues such as food temperature and hygiene practices. Overall, while some customers have had enjoyable experiences, others have faced frustrating challenges that highlight the need for better management and staff training.
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After waiting for an hour for our food to be delivered, we were disappointed to find that the wrong order was sent and it was cold. Additionally, our order was missing straws. The Uber driver informed us that he had been waiting for 30 minutes at the restaurant and noted the lack of organization. It is frustrating to see such disarray in a dining establishment. We suggest hiring more staff or a manager who can improve the overall experience for customers.
I currently work at this restaurant and It is honestly the worst place to work. The food hygiene is terrible, the managers treat you poorly and prioritize profit over customer care. Workers handle bins and then prepare food without washing their hands. Vegetarians should avoid eating here as the veggie meat is cooked in the same oil as the beef. Overall, it is a disgusting place.
Every single time I come to this maccies at midnight they are doing a system reset. I came on the night of my birthday. All I wanted was a filet o fish, but no system reset! Came today, SYSTEM RESET!! It’s a joke. The workers are lazy and don’t care. Why stay open till late if you’re just going to do system resets. It defeats the point!! Felt like setting it on fire with the workers in there but decided to write this review instead. I’m sat outside here for 20 minutes now waiting for their “system reset” to be complete. More fool me I think!!!! ABSOLUTE JOKE. I JUST WANT CHICKEN SELECTS.
The restaurant consistently forgets items from orders, regardless of size. This morning, they forgot to include a sausage patty in a sausage and egg muffin.
Went to Mcdonald 's for 'fast food ' on my way home from a 13 hour shift this evening. Waiting in line for approx 20mins only to be served stone cold food. This is the second time I have visited this Mcdonald 's to have a lengthy wait and then be given cold food. Not good enough!
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QR-Code for the menu

