Caffe Nero - Lichfield

Four people behind the counter and only one person is serving.One with hands in pockets.One on phone.One just moving stuff around aimlessly.People queuing and v... read more Four people behind the counter and only one person is serving.One with hands in pockets.One on phone.One just moving stuff around aimlessly.People queuing and visibly frustrated. On a plus side the drinks are nice.

This was a much better visit. Staff were efficient and the product was tasty. Absolutely going to be back again. read more This was a much better visit. Staff were efficient and the product was tasty. Absolutely going to be back again.

Visited a few times and without exception coffee is not warm enough.Never have the same problem with the Harbourne branch.Are the cups warmed?Is the milk heated... read more Visited a few times and without exception coffee is not warm enough.Never have the same problem with the Harbourne branch.Are the cups warmed?Is the milk heated up every cup?

Popped in for a nice coffee whilst walking around Lichfield. Service good, coffee nice but a bit week! I like to actually taste coffee. I found the place rather... read more Popped in for a nice coffee whilst walking around Lichfield. Service good, coffee nice but a bit week! I like to actually taste coffee. I found the place rather mucky, in need of a real good clean! Tables were only cleared and not wiped!! In times of covid so important to clean each time! There was a bin to the side of the counter..over flowing with rubbish didn't look good from where we were sitting) step up to the counter filthy. Plus someone had a couple of dogs in there..upon which the owners were giving the dogs a drink out of their cup and off the saucer!! Unhygienic!! Unless this place is cleaned up I won't be going there again.

We stopped by for coffee and cake while shopping. The coffee is consistently good, but there is usually a line and it can take a while to be served. The cakes a... read more We stopped by for coffee and cake while shopping. The coffee is consistently good, but there is usually a line and it can take a while to be served. The cakes are delicious with a good variety to choose from. The space seems too small and the furniture doesn't quite fit, with most armchairs being too bulky for the area they are in.