Kfc - Leeds

#15 - Fast Food - Leeds, American, Ice Cream

Kfc

Kfc
2.6 / 5 (2124 reviews)

Description

In the bustling realm of fast food, one KFC location stands out for all the wrong reasons. Customers report a troubling mix of rudeness, disorganization, and cleanliness issues. Long wait times, untrained staff, and unsatisfactory food quality mar the dining experience. Complaints about staff behavior, particularly towards patrons, highlight a concerning lack of professionalism, with some leaving feeling embarrassed and uncomfortable. While there are rare positive mentions of friendly service and hot food, the overall consensus urges potential diners to reconsider their visit. Until significant improvements are made, this establishment may be best avoided.

Last update: 17.01.2026 from: Paul

Feedback

★ 2.6 / 5 from 2124 reviews
paul-lawrie-1
23.04.2025

Always have to wait more than 15 mins in the queue Service: Take out Meal type: Dinner Price per person: £10–20 Food: 3 Service: 2 Atmosphere: 1 Recommended dishes: Mighty Bucket for One

maria-lutu
23.04.2025

I just moved into the area and came to store with my daughter, the food was hot and fresh. The fries are delicious with new seasoning. The staff are friendly very knowledgeable and helpful. Will come again soon Food: 5 Service: 5 Atmosphere: 5

cercel-maria
23.04.2025

I came on Saturday with my husband for a quick lunch, store was busy, once food came, after waiting for 10mins, Staff apologised for the wait, the food was hot fresh, the fries are sooooo much better with the seasoning Overall friendly staff and lovely food, the seating area was cold, manager explained the system was broken. Will come again, when in the area , Service: Dine in Meal type: Lunch Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Popcorn

ellie2021-ellie
23.04.2025

Came to dine in with my mum, very nice pleasant staff, hot fresh food, we always love the food in Guiseley! Meal type: Dinner Price per person: £1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Popcorn

gill-hinds-1
23.04.2025

Tried numerous times to complain to KFC but this appears to be my only option. First visit to this branch around 4.15 pm 10/1/24. Never ever will I step foot in there again.. what a horrible man serving absolutely NO customer service skills whatsoever, appeared to dismiss the girl serving me originally. When I got home for yummy KFC ‍ it was the worst dried up chicken ever!!!! Service: Takeaway Meal type: Other Price per person: £10–20 Food: 1 Service: 1 Atmosphere: 1

FAQ

The second closest stop is Guiseley, located 654 meters away.

The rooms on site are wheelchair accessible and can also be used with a wheelchair or physical disabilities.

More information

Suggested nearby restaurants.