Bojangles - Laurens
Bojangles
Description
Images
Feedback
I am writing this review to express my extreme dissatisfaction with the service I experienced at the Bojangles drive-through located in Laurens. Today, I arrived at 6:08 AM hoping to be promptly served, as I had an appointment and needed a quick meal. To my dismay, there was a car parked in front of me that had been waiting since 6 AM. This already indicated a lack of efficiency in the drive-through process.Typically, when I visit this particular Bojangles location, I encounter poor service, with employees often standing around doing nothing, engrossed in their personal conversations or blatantly ignoring customers. However, today was an even worse experience as there was only one employee present, who was parked outside in their car. It seemed as though the place was deserted, leaving no one available to assist customers.As a customer, I expect adequate staffing during operational hours, especially since this is not the first time I have encountered such issues at this establishment. It is disheartening to see a consistent lack of professionalism and disregard for customer satisfaction.This visit has left me entirely unsatisfied and hungry, as I was unable to grab something to eat before my appointment. I implore the management at Bojangles to take immediate action to address these ongoing service and staffing issues. Customers should not have to endure such subpar experiences, particularly during normal operating hours...
Slow and awful service. Waited over 30 minutes for my curbside pickup. Went inside and my food was just sitting on the counter. Nobody there even cared about the poor
Good food but bad service everyone has a bad attitude and complaining that my order was to big an still messed it up. They don’t wear gloves when touching the food and the bagger is opening everything to see what is what. Not
Went through the drive thru to get dinner for my family. I ordered an 8piece tailgate meal, and a small dinner. They didn't know how many sides was allowed for either order. They were arguing in the window about my order, and said it would be about 30min for my chicken to be cooked. So I pulled up and then some lady told me to pull into one of the parking spots. They came out to my vehicle three times. Once just bringinge half my order, second not bringingw the right order, and then finally bringing me the rest of my order and asked me to make sure it was right....not plastic ware to eat it with and I had to ask for my drink.They seemed very unaware of theirenu and very disorganized. Two girls were outside just chatting away with one of the others in the line. They were the ones that kept walking inside unsure of my order.Plus my food was cold....makes no since if they just cooked my chicken.
More information
QR-Code for the menu
