Wendy's - Laurel

American, Burgers, Breakfast
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Full menu with pictures, prices and categories.

Wendy's

Wendy's
3.4 / 5 (3197 reviews)

Description

**Restaurant Review: A Mixed Bag of Experiences**

This popular eatery has patrons divided, showcasing a range of experiences. While some rave about the affordability and quality of items like the double stack combo and freshly made salads, others express frustration over long waits and inconsistent service. Reports highlight issues with missing items, incorrect orders, and even unappetizing food, including moldy salads. Although cleanliness and wheelchair accessibility receive positive mentions, many customers call for better management and clearer communication regarding service policies. Despite the drawbacks, a handful of visits feature exceptional staff and impressive food, leaving an impression of untapped potential amid chaotic service.

Last update: 17.01.2026 from: Angel

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★ 3.4 / 5 from 3197 reviews
angel-sim
30.04.2024

Always very busy. They are good but stingy with condiments I could never understand that part. I want to be stingy with my money but when you pay. There shouldn't be a fight about condiments ijs.

harry-pell
30.04.2024

The cashier was quite rude, which made me feel very judged. However, the food was great.

rick-marable-2
30.04.2024

The restaurant is always clean, and the food is consistently good. The service could use some improvement, though; it's just average. As for wheelchair accessibility, it is suitable for those who use wheelchairs. I'm not sure what else to add!

the-jones-family-boo
30.04.2024

I clearly informed the girl at the window that my order was incorrect, but she still didn't resolve the issue. It was a terrible experience.

stormy-clark-1
29.04.2024

Awful. Waited 40 minutes only to pull up to order my food w a sign that says no cards. Why not have a sign when you pull up so we all are not sitting wasting gas and time when majority of the public use cards. Then I have to wait another 15 min to wait on the person in front of me wait on their order w no way to leave. Customer service when I got to window and said I didn’t know you weren’t taking cards and before I can finish my sentence closes the window in my face. Not a I’m sorry not nothing but being left w her making it like I inconvenienced her! I haven’t been here in years and remember why now.

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