Burger King - Laurel
Burger King
Description
This Burger King location offers a mix of experiences, ranging from exceptional service and delicious food to inconsistencies with staff demeanor and operating hours. Though some patrons appreciate the friendly atmosphere and well-prepared meals, others encounter rudeness and disorganization. While certain individuals highlight the restaurant's cleanliness and accommodating service, disappointments, such as unfulfilled orders and inaccessible premises, have led some customers to seek alternatives. Ultimately, the success of this establishment hinges on its staff, with some managing to turn a negative situation into a positive one through excellent customer service.
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Feedback
If I could rate this place with zero stars, I would. The staff were rude, the food was just average, and the atmosphere was terrible. I have no intention of returning. When I visited, the doors were locked at 6:30, which made me curious. I mentioned this to the person in my car, but the woman at the window responded rudely, asking, "What do you mean why?" To top it off, my iced coffee was disappointing. From now on, I'll be going to the other Burger King nearby, where customers are treated with respect.
Couldn’t even eat. Super disorganized and racist. They would not take our order. Overheard the staff saying they wouldn’t wait on us. We left after standing at the register for 10 minutes without acknowledgment. Don’t come here if you’re white.
Order from the drive thru, a whopper with cheese and bacon, the meal. ... can you please give me some catchup and salt also. Sure no problem... I get to the window. I put some catchup and salt packets in you bag... When I get home I got nothing! Bupkis! What the? The burger was soggy. $12 for a hot mess.
The best fast food experience. Cashier and servers are friendly and actually act like they enjoy their job and customers. My wife and I are regulars for breakfast and have complimented them several times about how friendly they are. The employees make this a real pleasure to come to.
I visited this Burger King at 9:40 AM, but it was locked. The sign indicated that they opened at 7 AM, and although there were people inside, they still kept the restaurant closed.
