The Borough Brewery - Lancaster

Do not make the mistake of booking this venue for your Christmas dinner/social/party. As a university society we booked the Borough for our annual Christmas mea... read more Do not make the mistake of booking this venue for your Christmas dinner/social/party. As a university society we booked the Borough for our annual Christmas meal. Initially it was advertised as a 'buffet ', which it is not. Each person was limited to two sandwiches, which I would not feed to my dog. The bread was soggy and the beef really chewy, not to mention all the food was cold. Although the initial price of £10.50 per person was agreed (which is excluding drinks), the manager attempted to charge us an extra £160 for vegan sandwiches they chose to make and nobody requested. This extra charge was not disclosed prior to booking. When I attempted to dispute the charge the woman serving us refused to deal with me. The manager was extremely rude and had terrible customer service skills. I would not recommend.

My first impression of The Borough in Lancaster was not the best, but both the establishment and the city exceeded my expectations. The staff was efficient and... read more My first impression of The Borough in Lancaster was not the best, but both the establishment and the city exceeded my expectations. The staff was efficient and courteous, guiding us to our room on the third floor and explaining the key and access information. The room was cozy and perfect for our two-night stay, and the bathroom was amazing - the bath was my favorite part. I highly recommend this hotel just for the bath alone. Breakfast was included and had great options for both vegetarians and vegans. I tried the vegan breakfast and it was delicious and more than I could eat. The staff was polite and deserving of compliments. I would rate the hotel 5 stars and Lancaster 4 stars, as I believe the city has even more potential. I never write negative reviews, so if I visited and didn't review, it wasn't a good experience.

A great hotel with comfortable rooms and bathrooms. Only issue with staying in a pub however is the cellar cooling systems. If we couldn't hear that intermitten... read more A great hotel with comfortable rooms and bathrooms. Only issue with staying in a pub however is the cellar cooling systems. If we couldn't hear that intermittently throughout the night it would have been 5. Breakfast was very nice and service was great. Location is fantastic for walking into Lancaster and stumbling back after a few drinks!

The beer produced there is really good. My favourites are the Bitter and the Kilamangaro so far. read more The beer produced there is really good. My favourites are the Bitter and the Kilamangaro so far.

Fab place and food yummy xx read more Fab place and food yummy xx