Thai Rose - Lancaster

My sister and brother in law visited last year. They treated my mum and myself. Firstly, staff were fab. 3 of us ordered the fillet steak. Cooked ourselves, never ever have i tasted steak like it. Absolutely delicious and plentiful. Mum opted for a thai curry, staff were very accommodating, mum cant do a hot one , thoroughly enjoyed, great atmosphere. 10/10. Def going to come back. Thanks for a lovely dining experience

First ever visit here, excellent starter (squid) and main course (fried chicken in potato basket). Beautifully presented, friendly service and all the food on other tables looked lovely as well! Will definitely visit again!

Had a lovely meal. The staff were friendly and attentive. There was a wide, and varied selection of food. Have been before for a stake. This time had a Thai meal. Curry was subtle and tasty. Will definitely return.

Me and my friend were looking forward to a nice meal here after people had said how good it was.We were seated and sat there a good 20 minutes till we got menus and our drinks order taken and even then we had to ask for them.The place was very busy and there was only 3 staff on.The Upstairs restaurant area was full too as you have to walk through it to get to the toilets.To me the building is dated and needs a total refurbishment.The top floor where the toilets are is awful.Its full of old furniture,kitchen equipment,boxes piled up and basically old tat.Peeling wallpaper and looks dirty.We ordered sharing duck pancakes.This took another 45 mins to arrive.The couple that were on the next table had waited a long time for their starter and they were going to leave if the mains were not going to arrive soon.They complained.Our starter was very nice.They cleared our plates and we then waited for what seemed an ice age for our steaks.The staff were very apologetic.They offered us another glass of wine on the house.You would have thought that if the restaurant was fully booked they would have got more staff to cover or not booked as many people in if they didn't have enough staff.When the steaks came on the hot stone the smoke was horrendous it filled the whole restaurant.There was no ventilation for it to escape.Cooking ur own steak took another age to do.The chips were cheap and not very nice.I ordered peppercorn sauce and they gave me Stilton instead,they didn't come and explain to me they didn't have peppercorn.No tomatoes or mushrooms they had run out of those too.The steak was fatty and really not the best meat.We felt really sorry for the staff,they were clearly stressed as people were complaining.How they didn't walk out i don't know.They were trying their best bless them and did keep apologising.To me they concentrate on Just Eat deliveries which I believe they had had a massive problem with earlier.We said we were not going to pay the full bill.They took £10 off each steak which was ok as we had had drink on the house also.Ive noticed that the owners of this restaurant do not put a reply under each review,they obviously do not read them.I think the food hygiene and safety people need to go in and check this place over including the toilets and other areas.Will I be returning?Definitely not.

The steak at this restaurant is incredible and was the highlight of our birthday meal. All 10 of us loved everything we ordered and will definitely be returning soon.