Arby's - Lakesite
Arby's
Description
Arby's offers a mix of experiences, reflecting a restaurant striving for excellence yet facing challenges. Many patrons appreciate the variety of combo meals and the customization options, often citing favorites like roast beef and gyros. While some enjoy consistently hot meals and attentive service, others report cold food and order errors. The cleanliness and festive decor also receive praise, but staffing issues sometimes lead to delays. Notably, dedicated staff like Kim stand out for their exceptional service under pressure. Overall, while Arby's has its pitfalls, loyal customers continue to return for the beloved menu items and welcoming atmosphere.
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Feedback
Normally the food here is good, but they must be short staffed like everyone else. Took 20 minutes to get 2 small orders of fries and there wasn't a drop of salt on them.
I ordered extra sauce on my sandwich and got 1 pack. Why will they not put it on the RB sandwich? GRRR
The food was good as well as fresh! The team member that worked the drive-thru window was visibly unhappy, and acted like I shouldn't have been there. That kinda sucked, but like I said the food made up for it. I hope that persons day got better.
Dinning room cashier had to be called which shows the customer 's time is not valuable. Atmosphere was superb, cleanliness was well on point. Everything well stocked. Customer Service representative was polite with repeat backs etc.23APR2022 215PM It 's one thing to be short of help. It 's another when the management shirt not smile or treat u as if u don 't matter. I need another break from this place. Oh dare I not mention the SPICY FISH a true joke. Dang I should 've took a pic. It 's a regular fish sandwich with a shot of hotsauce. Boooooo!!!!!!
We like their variety of combo meals and the ability to change our sides to something else. I just wish it wasn't so expensive for 2 people to eat there. They do have coupons and deals occasionally which is nice if you'll eat the food that's included in the coupons. They've been messing up our order the last few times we've been there so we've chosen to take a break from there for awhile.
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FAQ
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QR-Code for the menu
