Chick-fil-a - Lagrange

#19 - Fast Food - Lagrange, #23 - Pizza - Lagrange, Chicken Shop

Chick-fil-a

Chick-fil-a
4.1 / 5 (1623 reviews)

Description

At this Chick-fil-A location, experiences range from stellar service and delicious food to disappointing interactions and order mix-ups. While many patrons rave about the cleanliness, kid-friendly atmosphere, and classic menu favorites like nuggets and milkshakes, others report instances of rude service and order errors, suggesting a lack of consistency in staff training. Despite some troubling customer service encounters, regulars remain loyal, undeterred by occasional mishaps. With its inviting ambiance and reliable comfort food, this restaurant maintains a strong appeal, though it may benefit from improved attentiveness and order accuracy to elevate the overall dining experience.

Last update: 21.05.2026 from: Kimmie

Feedback

★ 4.1 / 5 from 1623 reviews
kimmie-mack-2
18.02.2024

After leaving Great Wolf Lodge and heading home, we stopped at Chick-fil-A for lunch. We ordered a 30-piece nugget meal, but unfortunately, the majority of the chicken nuggets were extremely overcooked and crunchy. Only about 10 were cooked properly. The large fries were not full and they did not provide any sauces. My husband had to go back inside to get sauces and salt and pepper for the bland Mac and cheese. I think they should offer a bland version and a more flavorful option. The ice tea was not sweet and overall, it was not a great dining experience at Chick-fil-A.

meagan-catrett-3
18.02.2024

There's some young people that work here and when you come in their a bit more focused on hanging out, but the service is fast and the food is good

alison-odom
18.02.2024

My husband and I went through the drive thru with our 1 year old daughter for breakfast, before taking our order, I asked the employee for a menu and she said she doesn’t have one, so I asked if they had a banana on the menu for my baby and she laughed at me like I should’ve known they don’t have bananas. If she would’ve had a menu, I would’ve been able to see the options for what my baby could have. We don’t have Chick-fil-A where I’m from, it’s a very small town. She needs more training, but the food was great.

ashley-creighton
18.02.2024

I have never in my life had bad chick-fil-a until this place. Went here for lunch my sons fries were soft soggy brown and just gross, and my salad tasted like it hadn’t been washed properly… well it hadn’t?… and I’m guessing it was a quick wash because all this liquid was at the bottom of my salad… ???? I obviously ended up not eating anymore…. Never again will I go here!!!

patrick-dill
18.02.2024

My wife and I were traveling with our dog and stopped here for take out. When I got to lmy car with the food,. I discovered that I was missing my grilled chicken sandwich. When I went back in to get my sandwich the staff was somewhat rude when I complained. I got my sandwich and went back to my car. The sandwich bun was dry and stale.I have been eating at Chic-fil-a 's for decades. I will not be eating at one in the future. The my pleasure people are not fulfilling their motto and I will not be paying almost $10 for a dry bun and lukewarm chicken sandwich.

FAQ

You can use the WLAN of the place free of charge.

The restaurant also takes credit cards from the common providers as a means of payment.

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