Taco Bell - Lagrange

My wife and I went to Taco Bell in LaGrange, GA at 6 PM on May 24th. When we arrived, we found the restaurant to be dirty with a worker sleeping on one of the t... read more My wife and I went to Taco Bell in LaGrange, GA at 6 PM on May 24th. When we arrived, we found the restaurant to be dirty with a worker sleeping on one of the tables. There were 5 people behind the counter, but no one was working the register. Instead, we were directed to use the kiosk to place our order, which meant we couldn't ask any questions about how to customize our meals. It took a while for our order to be ready, but when we finally received our food, we found it to be cold and stale with only half portions. The small cups of cheese we ordered were less than half full, the chicken soft tacos had only 2 pieces of chicken and a small sprinkle of lettuce, and the tortillas tasted and felt as if they were 3 days old - stiff, brittle, and cracked. For 3 meals (my wife, myself, and our son), we paid nearly $40. The prices were high, especially considering the poor quality of the food and the lack of service. None of the employees seemed happy to be there, which was a stark contrast to other fast food chains where employees are always smiling and eager to help customers feel welcome. This experience was disappointing and has made us decide not to return to Taco Bell. As someone who grew up loving Taco Bell, this visit truly ruined our perception of the restaurant.

Avoid this restaurant! I placed a $10 order at their indoor kiosk, but they claimed they never received the order even though the money was deducted from my acc... read more Avoid this restaurant! I placed a $10 order at their indoor kiosk, but they claimed they never received the order even though the money was deducted from my account. When I confronted them in person, they refused to fulfill my order or provide me with a refund. I had to contact their management to get my money back. Not only did they not apologize, but they also seemed uninterested in resolving the issue.

4 feet in families waited for 20 minutes to eat. the personal cared for 5 rides through the order before they took care of a walk in order. Why? I know they're... read more 4 feet in families waited for 20 minutes to eat. the personal cared for 5 rides through the order before they took care of a walk in order. Why? I know they're just occupied for a short time, but I'm on 25 minutes and not eating yet. I have starved.

After more than 50 years of experiencing Taco Bell, it's challenging to give a rating that remains consistent with each visit. The quality of food and service c... read more After more than 50 years of experiencing Taco Bell, it's challenging to give a rating that remains consistent with each visit. The quality of food and service can vary greatly from exceptional to poor. Similar to many fast food chains, their menus and standards lack consistency. However, I can confidently say that Taco Bell's hot sauce is exceptional and stands out as an exception. In my opinion, the Taco Bell fire sauce is perfect and deserves a 5-star rating. I believe that the rest of their operations have the potential to be just as successful as their condiments, but they need assistance in achieving the same standards.

I absolutely love this fast food restaurant - it's my favorite! The food is delicious and the deals they offer are fantastic. The service can be a bit slow duri... read more I absolutely love this fast food restaurant - it's my favorite! The food is delicious and the deals they offer are fantastic. The service can be a bit slow during busy times, but overall, I am very happy with my experience.