Taco Bell - Lagrange

My wife and I went to Taco Bell in LaGrange, GA at 6 PM on May 24th. When we arrived, we found the restaurant to be dirty with a worker sleeping on one of the tables. There were 5 people behind the counter, but no one was working the register. Instead, we were directed to use the kiosk to place our order, which meant we couldn't ask any questions about how to customize our meals. It took a while for our order to be ready, but when we finally received our food, we found it to be cold and stale with only half portions. The small cups of cheese we ordered were less than half full, the chicken soft tacos had only 2 pieces of chicken and a small sprinkle of lettuce, and the tortillas tasted and felt as if they were 3 days old - stiff, brittle, and cracked. For 3 meals (my wife, myself, and our son), we paid nearly $40. The prices were high, especially considering the poor quality of the food and the lack of service. None of the employees seemed happy to be there, which was a stark contrast to other fast food chains where employees are always smiling and eager to help customers feel welcome. This experience was disappointing and has made us decide not to return to Taco Bell. As someone who grew up loving Taco Bell, this visit truly ruined our perception of the restaurant.

Avoid this restaurant! I placed a $10 order at their indoor kiosk, but they claimed they never received the order even though the money was deducted from my account. When I confronted them in person, they refused to fulfill my order or provide me with a refund. I had to contact their management to get my money back. Not only did they not apologize, but they also seemed uninterested in resolving the issue.

4 feet in families waited for 20 minutes to eat. the personal cared for 5 rides through the order before they took care of a walk in order. Why? I know they're just occupied for a short time, but I'm on 25 minutes and not eating yet. I have starved.

Very nice and pleasant staff. so nice to find a place in the restaurant with very nice employees. you all have the great work you all do.

My husband and I visited this restaurant last night with his brother. When we arrived, I was feeling unwell due to low blood sugar. The manager noticed and quickly got me a soda to help me feel better. The kindness and quick thinking of the manager was truly amazing! I want to express my gratitude once again. However, the young lady who checked us out was quite rude. Thankfully, the manager addressed the situation promptly and was very polite and helpful.