Wingstop - La Puente

If they’re going to charge these outrageous prices, I expect them to get my order correct. I asked for the wings to be well done, not even close. I’ve had better wings from Vons. I’m done with this place.

All of the staff were in the kitchen, no one in the front. Fries were not appetizing and NO ranch put in pickup order even though the 50 piece comes with 4.

My advice will be Don’t order online. I ordered online and paid online as well. Page said it will be ready in 16-21min. Showed up after 25min because I didn’t want to wait in store. I walked in and said ‘I am here to pick up.’ Girl staff didn’t respond and kept on helping other customers. I thought she is busy so I didn’t mind waiting. She helped others and didn’t even hurry to help me so I said I am here for pick up. Then she brought a receipt and asked me to show her id and credit card. I showed her and she told me it will be ready as soon as possible. I didn’t know what it means. Then she started to make the order then. It seems like she has zero effort to hurry for the order or explain why my order was not made in ahead. It is open kitchen so you can see. But even if my order was super delayed, they are not in hurry just take their time and doing other chores which is so clear that is not part of my order. Absolutely no customer service is expected here and I would not come here again. Just read all the bad reviews here now. If I saw the reviews in ahead, I would have not placed an order here.

They didn't even toss the wings in the sauces to cover them all. Just poured a little sauce over half of them.

I placed my order online for pickup at 9:15pm and I ordered 2 hours prior, I arrived at the store at 9:45pm and my order was not ready! Then I still had to wait another 15 mins for wings, very unacceptable!