Burger King - Köln

I'm always surprised by how friendly and efficient the service is. I only drink coffee, so I have the time to soak up the atmosphere. The accompaniments to the... read more I'm always surprised by how friendly and efficient the service is. I only drink coffee, so I have the time to soak up the atmosphere. The accompaniments to the coffee are added according to my wishes: two milks and four sweeteners, now automatically. They notice that my dog is waiting for me outside, and I'm served very quickly. I can't comment on the food itself, but it's nicely presented and smells pleasant. The atmosphere is calm, friendly, and overall pleasant, and the surroundings are very clean. The tray container never fills up because it's emptied so often. Unused trays are cleared away, and the tables are cleaned, even outside, where they pick up spills from the ground. Unfortunately, the price for a small coffee has increased from €1 to 169 cents in the last two weeks

Selling normal burger as a Big king read more Selling normal burger as a Big king

The orders were completely failed, any sauces were missing and the wrong drinks were delivered. When asked, we were told that this sauce was not available, but... read more The orders were completely failed, any sauces were missing and the wrong drinks were delivered. When asked, we were told that this sauce was not available, but no alternative was offered. In addition, the staff was extremely unfriendly and completely ignored us. And during our visit we were not an isolated case who was treated like this. It is not recommended to visit under any circumstances.

We parked in the BK parking lot and got a shake, so we went to the restaurant. We left BK's property for 30-45 minutes, and my car was towed, which cost us €250... read more We parked in the BK parking lot and got a shake, so we went to the restaurant. We left BK's property for 30-45 minutes, and my car was towed, which cost us €250. Embarrassing! I'll never visit their store again. Watch your cars, people. They're crazy. Go to McDonald's across the street instead.

I've been there a few times, and apart from a few strange characters, who were customers and not employees, everything was always good. Orders were always compl... read more I've been there a few times, and apart from a few strange characters, who were customers and not employees, everything was always good. Orders were always complete and in good condition. The store was never really dirty, and it was quickly cleaned up when guests left something behind.