Tim Hortons - Kitchener

Coffee, Sandwiches, Breakfast

Tim Hortons

Tim Hortons
3.5 / 5 (428 reviews)

Menu

A comprehensive menu of Tim Hortons from Kitchener featuring all 4 dishes and drinks can be found here on the menu.

Located conveniently for hospital visitors, this Tim Hortons has garnered attention for its friendly staff and fresh coffee. While many appreciate the delicious breakfast offerings and quick service, there are notable concerns about order accuracy and accessibility, especially for non-patients. Some customers reported missing items, leading to frustration. Despite these issues, the warm ambiance and outstanding customer service—particularly from staff like Valorie—brighten the experience. While it remains a favored spot for its peanut butter cookies and early hours, improvements in order fulfillment and access could enhance its reputation further.

Last update: 17.01.2026 from: User

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★ 3.5 / 5 from 428 reviews

Was Butterfly Butterfly at Tim Hortons a mag?
Valorie was fantastic, especially for a place that just opened at 6:30 AM. The breakfast was delicious, which was exactly what I needed after a long wait at the hospital. I truly appreciate great customer service with a smile; it can really brighten your day. If only it could solve my problems! Keep up the great work! And just a quick reminder for everyone—don't forget to get your flu shot if you can! View all feedback.

What User dislikes about Tim Hortons:
If you order a breakfast sandwich and ask for the egg to be placed in a separate container, be aware that they charge extra for ice. When you order a sandwich without ice, it's viewed as a completed sandwich. If you'd like the ice on the side, they'll treat that as an extra egg charge. It's a bit frustrating, but give it a shot if you're up for it! View all feedback.

butterfly
15.01.2024

Valorie was fantastic, especially for a place that just opened at 6:30 AM. The breakfast was delicious, which was exactly what I needed after a long wait at the hospital. I truly appreciate great customer service with a smile; it can really brighten your day. If only it could solve my problems! Keep up the great work! And just a quick reminder for everyone—don't forget to get your flu shot if you can!

alice-ghionoiu
15.01.2024

In my opinion, this is the best Tim's in the area. As a hospital employee, I visit regularly and have always found the coffee to be fresh. The staff are consistently very friendly, and for some reason, the peanut butter cookies here are much better than those at any other Tim's. Great job, team!

kw-nightwalker-1
15.01.2024

This Tim Hortons location is fantastic! The staff is incredibly friendly, always welcoming customers with a smile. The coffee is consistently fresh, and the service is quick. The place is always clean, and the food is fresh as well!

If you order a breakfast sandwich and ask for the egg to be placed in a separate container, be aware that they charge extra for ice. When you order a sandwich without ice, it's viewed as a completed sandwich. If you'd like the ice on the side, they'll treat that as an extra egg charge. It's a bit frustrating, but give it a shot if you're up for it!

I've had several issues with my orders here. Each time I've tried, something has been missing. I understand they might be busy, but it's important for them to ensure customers receive everything they've paid for. I hope they can make improvements in the future.

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