Tim Hortons - Kitchener
Tim Hortons
Description
Located conveniently for hospital visitors, this Tim Hortons has garnered attention for its friendly staff and fresh coffee. While many appreciate the delicious breakfast offerings and quick service, there are notable concerns about order accuracy and accessibility, especially for non-patients. Some customers reported missing items, leading to frustration. Despite these issues, the warm ambiance and outstanding customer service—particularly from staff like Valorie—brighten the experience. While it remains a favored spot for its peanut butter cookies and early hours, improvements in order fulfillment and access could enhance its reputation further.
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Valorie was fantastic, especially for a place that just opened at 6:30 AM. The breakfast was delicious, which was exactly what I needed after a long wait at the hospital. I truly appreciate great customer service with a smile; it can really brighten your day. If only it could solve my problems! Keep up the great work! And just a quick reminder for everyone—don't forget to get your flu shot if you can!
In my opinion, this is the best Tim's in the area. As a hospital employee, I visit regularly and have always found the coffee to be fresh. The staff are consistently very friendly, and for some reason, the peanut butter cookies here are much better than those at any other Tim's. Great job, team!
This Tim Hortons location is fantastic! The staff is incredibly friendly, always welcoming customers with a smile. The coffee is consistently fresh, and the service is quick. The place is always clean, and the food is fresh as well!
If you order a breakfast sandwich and ask for the egg to be placed in a separate container, be aware that they charge extra for ice. When you order a sandwich without ice, it's viewed as a completed sandwich. If you'd like the ice on the side, they'll treat that as an extra egg charge. It's a bit frustrating, but give it a shot if you're up for it!
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