Tim Hortons - Kitchener

Honestly, I don't usually write reviews, but I felt compelled to share my experience at this restaurant. I ordered a sausage breakfast sandwich and when I arrived at the window, the debit machine was thrust at me hurriedly, right after my sandwich was handed to me. The service was rushed and the staff member was very rude. I politely requested for them to slow down, but it was not a welcoming experience.

The woman working at the drive-thru station was very rude and should not be in that position. I hate to complain, but I cannot overlook this behavior as it is the second time she has ruined my morning. She seems to be in a rush and does not take the time to listen to the customer. A little politeness would go a long way.

The elderly woman who runs the drive-thru rushes you and hastily hands you your drinks. Her unfriendly demeanor ruins my morning every day. She neglects to inform me that the tap is broken, expecting me to read her mind. This is not a good place to visit, as the customer service is severely lacking.

The fastest tim horton’s drive thru in kw. they are proud of order accuracy and speed, although sometimes to the disadvantage of healthy human understanding, when I had thrown my serviettes and straws at me to close my order as quickly as possible and get to the next customer!

The service has gone downhill, I had my eating just dropped on the counter, not even placed, they went away because they forget to do a mobile order. for someone who waits half an hour for an ice-cream and then, when I asked for a bag, I have a really rude waiting time. it wasn't even busy. I'll never be back. these are the worst tim hortons in the city. the drive-thru is not better for my experience. most of the samstages. there is a dame that carries out your coffee in your car as soon as possible. it is only annoying, especially on a Saturday morning