Tim Hortons - Kitchener

Coffee, Coffee & Tea, Cheese
Menu
Full menu with pictures, prices and categories.

Tim Hortons

Tim Hortons
2.4 / 5 (229 reviews)

Menu

On this site, you will find the complete menu of Tim Hortons from Kitchener. Currently, there are 3 dishes and drinks available.

Despite its beloved menu, one Tim Hortons location has faced mounting criticisms regarding customer service and order efficiency. Patrons have reported impolite staff, extended wait times, and inadequate food handling practices, leading to frustrations that drive customers to seek alternatives. The atmosphere often feels chaotic, with employees struggling under pressure. However, there remains a glimmer of positivity, as some staff members have been noted for their cleanliness and dedication. While the food continues to satisfy, the overall experience is marred by inconsistent service, leaving regulars longing for a return to the standards they once cherished.

Last update: 17.01.2026 from: Abhishek

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Tim Hortons Food Tim Hortons Food Tim Hortons Food Tim Hortons Outside Tim Hortons Food Tim Hortons Food Tim Hortons Food Tim Hortons Logo

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★ 2.4 / 5 from 229 reviews

Was User at Tim Hortons a mag?
eating is great and personal is the only complain I have that the journey through regular is secured and waiting times over 10 minutes to time. you can really say if it works an experienced layer, as the waiting time is much less time. View all feedback.

What User dislikes about Tim Hortons:
The drive-thru attendant who works Monday-Friday is extremely impolite. She never greets customers with a simple hello or wishes them a good day. She always argues if there is a mistake with the order, insisting that it was not made by her team. I will likely go to another Tim Hortons or even Starbucks just to receive better customer service. View all feedback.

ashley-fitzgerald
10.07.2024

Do not go to this restaurant!! I ordered a bagel with cream cheese and there was hardly any cream cheese on it, it was awful. It was so dry and disgusting that I had to throw it away. I used to order from here frequently but I will not be returning!!!

traveler-waterloo-1
10.07.2024

The staff at this restaurant lacks manners and respect. I was served by a very tall guy who hardly spoke at all.

osbel-espinosa
10.07.2024

The staff at this restaurant seem to be constantly distracted, resulting in them getting my order wrong on two separate occasions.

abhishek-pathania-3
10.07.2024

Team Member Ravi was very rude and disrespectful to me. He refused to change my french vanilla as its taste was not good because it was diluted. He unnecessarily argued with me rather than changing my order.

philip-hewitson
10.07.2024

Parking: More than ample parking close by

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