Tim Hortons - Kitchener
Tim Hortons
Description
Despite its beloved menu, one Tim Hortons location has faced mounting criticisms regarding customer service and order efficiency. Patrons have reported impolite staff, extended wait times, and inadequate food handling practices, leading to frustrations that drive customers to seek alternatives. The atmosphere often feels chaotic, with employees struggling under pressure. However, there remains a glimmer of positivity, as some staff members have been noted for their cleanliness and dedication. While the food continues to satisfy, the overall experience is marred by inconsistent service, leaving regulars longing for a return to the standards they once cherished.
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The drive-thru attendant who works Monday-Friday is extremely impolite. She never greets customers with a simple hello or wishes them a good day. She always argues if there is a mistake with the order, insisting that it was not made by her team. I will likely go to another Tim Hortons or even Starbucks just to receive better customer service.
The job was just perfect! Many people complain about these tim hortons, but they never get my order wrong! friendly staff and I have left a tipp. Love Men
Eating is great and personal is the only complain I have that the journey through regular is secured and waiting times over 10 minutes to time. you can really say if it works an experienced layer, as the waiting time is much less time.
Do not go to this restaurant!! I ordered a bagel with cream cheese and there was hardly any cream cheese on it, it was awful. It was so dry and disgusting that I had to throw it away. I used to order from here frequently but I will not be returning!!!
The staff at this restaurant lacks manners and respect. I was served by a very tall guy who hardly spoke at all.
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