Tim Hortons - Kitchener
Tim Hortons
Description
At this Tim Hortons location, experiences are markedly mixed, with several patrons expressing frustration over poor customer service and inconsistent food availability. Reports of wrong orders, delays, and unaccommodating policies have led to disappointment among visitors. However, contrasting reviews highlight moments of excellent service, particularly from staff members who provided attentive and prompt assistance. While some customers praise the swift and accurate handling of orders, others lament the decline in standards, longing for the restaurant's former glory. This establishment has undeniably become a focal point of both irritation and praise within the community.
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Feedback
The bagel was toasted perfectly! The staff was friendly and the restaurant was very clean!
This restaurant is amazing! I have visited twice and both times they were quick and accurate with orders. Prem, in particular, provided excellent customer service.
Please don't waste your time here, go somewhere else. This restaurant is not capable of taking orders correctly.
Best Tim's in KW. I think I'll go there more often when I happen to be in the area. I was there earlier today getting a box of six donuts and was very happy with the service. Staff is awesome. Highly recommended, thank you.
Staff is very rude at this location!
