Subway - Kitchener

The staff member was extremely pleasant and welcoming. They included all the ingredients I requested and even added smiley faces to the wraps when finishing up... read more The staff member was extremely pleasant and welcoming. They included all the ingredients I requested and even added smiley faces to the wraps when finishing up the subs.

I went to this restaurant for lunch and had a fantastic time. The staff member was very skilled and friendly. The establishment was tidy and cozy. I don't usual... read more I went to this restaurant for lunch and had a fantastic time. The staff member was very skilled and friendly. The establishment was tidy and cozy. I don't usually go to Subway, but I had an excellent experience at this location.

This place was once the top Subway in town, but things changed when new owners took over. It's still a good Subway, but like many others, you have to be specifi... read more This place was once the top Subway in town, but things changed when new owners took over. It's still a good Subway, but like many others, you have to be specific about wanting extra toppings. If you don't, they might only put 4 cucumbers on a 12” sub. The staff used to be outstanding at making subs exactly how customers wanted them, but that seems to have changed. Despite this, there are worse Subways in town, so I gave this one a 4-star rating.

The coffee was lukewarm. If I could, I would have rated them with half a star. read more The coffee was lukewarm. If I could, I would have rated them with half a star.

A bunch of us wanted a light lunch, so I called this location at 11:28am to see if I could order an assorted platter. Apparently, I had to pre-order the day bef... read more A bunch of us wanted a light lunch, so I called this location at 11:28am to see if I could order an assorted platter. Apparently, I had to pre-order the day before, but I was told that I could walk in and order individual sandwiches. I drove to the location, told the staff who I was, and asked for 14 sandwiches.However, I was denied service, which was quite amusing. The manager of this location was only willing to serve me after 1 pm. I was told there wasn 't enough bread, yet the bread container was full (as it had been before noon). I asked, What about those breads? and I was informed that they were for other customers. Sadly, there were only two customers in the store, including myself... So, there I was, willing to buy 14 combos, and I was told to wait over an hour just to place the order. :)1. You can 't have the cake and eat and too, don 't be so greedy.2. Take the revenue when the opportunity has been presented! Especially when you can sell at a volume at regular price.I happily took my business to Pita Factory next door, and they were extremely helpful and grateful for my patronage. Their staff even assisted me in loading my orders into my car, even though it was only three bags and I could manage it on my own. Thanks Pita Factory!