Subway - Kitchener

The coffee was lukewarm. If I could, I would have rated them with half a star. read more The coffee was lukewarm. If I could, I would have rated them with half a star.

A bunch of us wanted a light lunch, so I called this location at 11:28am to see if I could order an assorted platter. Apparently, I had to pre-order the day bef... read more A bunch of us wanted a light lunch, so I called this location at 11:28am to see if I could order an assorted platter. Apparently, I had to pre-order the day before, but I was told that I could walk in and order individual sandwiches. I drove to the location, told the staff who I was, and asked for 14 sandwiches.However, I was denied service, which was quite amusing. The manager of this location was only willing to serve me after 1 pm. I was told there wasn 't enough bread, yet the bread container was full (as it had been before noon). I asked, What about those breads? and I was informed that they were for other customers. Sadly, there were only two customers in the store, including myself... So, there I was, willing to buy 14 combos, and I was told to wait over an hour just to place the order. :)1. You can 't have the cake and eat and too, don 't be so greedy.2. Take the revenue when the opportunity has been presented! Especially when you can sell at a volume at regular price.I happily took my business to Pita Factory next door, and they were extremely helpful and grateful for my patronage. Their staff even assisted me in loading my orders into my car, even though it was only three bags and I could manage it on my own. Thanks Pita Factory!

Worst experience at this outlet!! The lady who was working there was doing everything by her own! She started putting veggies and sausages on her own and didn’t... read more Worst experience at this outlet!! The lady who was working there was doing everything by her own! She started putting veggies and sausages on her own and didn’t even asked me! And when i asked her to grill my sub she replied that we can’t use it right now if toaster is working than griller is out of service!! What a lame excuse! If you can’t rum two appliances at same time than it’s not an issue to a customer!And she should ask for every veggie before putting in ! Sub is supposed to be made for us not for her! (6th may,2023 4:40pm)

Terrible experiences at this Subway location. Very inexperienced staff. Bought two 12 inch subs and she didn't even cut them in half. Started to put lettuce on... read more Terrible experiences at this Subway location. Very inexperienced staff. Bought two 12 inch subs and she didn't even cut them in half. Started to put lettuce on a meatball sub when I didn't ask for it and then proceeded to start to pick it out of the sauce. The staff are very rude. Speaking to each other in their language and not paying attention to the customer. Laughing and joking around. Had to wait about 15 minutes to be served when there was only one person in front of me. Will never visit this store again or any Subway.

We ordered for this subway almost 5 days a week. As of today on oct 28 , around 3 pm we came for pick up the sandwiches , as we mentioned clearly in the instruc... read more We ordered for this subway almost 5 days a week. As of today on oct 28 , around 3 pm we came for pick up the sandwiches , as we mentioned clearly in the instructions about sauces, we felt the taste bit different and we asked the staff about the sauces very politely but she got rude, other previous staff are very friendly and understandable. But specially this lady is never ready to take feedback or quarries properly. She is rude and unprofessional.???