Subway - Kitchener

Sandwiches, Fast Food, Cheese

Subway

Subway
3.1 / 5 (913 reviews)

Description

In an eclectic mix of customer experiences, one restaurant emerges sharply contrasting in service and quality. Patrons express frustration over inadequate portion sizes, rude staff interactions, and a surprising increase in prices, leading to dissatisfaction with the overall value. Many customers report unwelcoming attitudes, particularly when requesting standard items or refills. However, a select few highlight a standout experience with attentive service and fresh ingredients, praising the friendly staff and efficient order handling. This dichotomy of reviews suggests that while some find a pleasant dining experience, many leave feeling disappointed and unlikely to return. Proceed with caution.

Last update: 17.01.2026 from: Sheribane

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★ 3.1 / 5 from 913 reviews
andrea-stokes
15.01.2024

I absolutely love this Subway! The toppings are always fresh and the service is excellent. I often order online and my subs are always prepared and ready when I arrive. The staff recognizes me and greets me warmly by name when I walk in.

samantha-pace
15.01.2024

Shivandi was delightful. She excelled in speed, efficiency, prompt service, and kindness.

g-baker-1
15.01.2024

The customer service at this restaurant is fantastic. The staff here are wonderful and I highly recommend this place solely for the excellent service they provide. Top quality.

sheribane-sharif
25.09.2023

STINGY. Unbelievable how little veggies, meat AND sauce they put on my sandwich. Ordered the most expensive sandwich and still didn't even put enough stuff. Won't be coming back.Food: 1/5

hazel-etell
25.09.2023

Very poor customer service. Like actually surprising. The man making our subs was so angry.Food: 3/5

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