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Contribute FeedbackThe restaurant experience is a mixed bag, showcasing both commendable service and some notable shortcomings. Diners have praised the friendly and accommodating staff, particularly highlighting their attentiveness and ability to engage with children, making family visits enjoyable. However, there's consistent feedback regarding the quality of the food, which varies from lukewarm offerings to poorly cooked dishes. While some patrons relished the atmosphere and found value in the pricing, others felt that certain meals did not meet expectations. Overall, the venue has the potential to delight with improvements in food quality while maintaining its commitment to customer satisfaction.
We recently had a family meal at this restaurant. We found that they could use more bar staff as some seemed a bit stressed. I ordered the rack of ribs which tasted great but were not hot enough. The JD sauce was good. The corn on the cob was overcooked and inedible. My husband enjoyed his beef burger, but overall, we felt that the food was nothing special for the price. Most of our group just thought it was okay. The prices for a bottle of red wine were good and our meals came out as we ordered. They requested that we pay at the bar due to the size of our party. The main male staff member who greeted us was friendly.
Think it is an amazing place to eat. Staff are always polite and very knowledgeable. Nothing was ever to much. Danielle was fantastic. Not happy this venue is closing and transforming into an American style smoke house.
My daughter booked a birthday party here for my 2 year old granddaughter ,i think there were about 10 similar aged children invited and turned up,there's a play area which they all seemed to enjoy and then the party food is upstairs, it was well organised and all the children seemed to enjoy, we weren't rushed to leave,all in all it was quite good,this pub/restaurant is fairly close to my daughter and her family's home and they visit fairly regular
We visited for a family meal. Whilst the staff were lovely the food was terrible. The steaks were badly charred and took ages to chew. The garlic mushrooms were cooked within sight of garlic, but contained almost none. The peppercorn sauce was bitter and ruined the nice chips. Oh, the chips were nice. Highly recommend visiting if you only eat chips.
The service at this restaurant was absolutely fantastic. Emily and Liz were amazing, explaining all the rules and facilities, and providing helpful information about the menu. They were great with the kids and stayed busy keeping the place tidy while looking after us and other customers. This was some of the best customer service we have experienced in a long time. They went above and beyond, which is rare these days. We stopped in for a bite after the pantomime and will definitely be back. It was the perfect end to a lovely family day. The staff and facilities at this family pub are amazing. Our food was fabulous with reasonable prices and great quality and taste. A shout out to the kitchen team as well. This place is fantastic.
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