Bojangles - Kinston

Chicken Wings, Breakfast, Lunch
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Bojangles

Bojangles
3.5 / 5 (992 reviews)

Description

Bojangles on North Heritage Street presents a mixed dining experience for patrons. While the food is often praised for its quality, numerous visitors report long wait times, affecting their overall satisfaction. Some diners have expressed discomfort due to the atmosphere, citing unwelcoming stares from elderly patrons. Service issues are notable, with complaints about impolite staff and a lack of professionalism, particularly during busy times. Additionally, inconsistency in orders—such as missing items and poor food quality—has left a sour impression. Despite its culinary appeal, the restaurant's service and atmosphere may drive potential customers to reconsider their dining choices.

Last update: 04.06.2026 from: Isid

Feedback

★ 3.5 / 5 from 992 reviews
isid-roman-viloria-1
10.02.2024

We visit this area every few months to see friends, and somehow we always end up stopping at this Bojangles. I'm a big fan of Bojangles and usually visit at least twice a week during my travels, but this location is by far the worst I've experienced. The food is consistently cold, stale, and unappetizing. The staff all seem on the verge of losing their patience. Every time I leave, I regret not choosing McDonald's instead.

cardeith-suggs
10.02.2024

My French fries were cold, and my grilled chicken sandwich had no condiments, tomatoes, or lettuce. I was very disappointed.

ashley-w-pilot0557
10.02.2024

This Bojangles drive-thru is painfully slow. On my first visit, I thought they were just busy; however, during my second visit, with only four cars in front of me, it still took over 20 minutes to place my order and another 10 minutes to get my food. Despite the lengthy wait, the food was enjoyable.

kiara-rhodes
10.02.2024

Every time I ask for extra cucumbers, I still only get four, and this has been the case at all Bojangles locations in the Kinston area. Aside from that, they are fantastic!

king-james-student10
10.02.2024

While the elderly patrons might occasionally make me feel uneasy with their stares, I choose to concentrate on enjoying my meal and tune out any unwanted attention. Overall, I was pleased with my experience at the restaurant.

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