A&W - Kimball

#12 - Fast Food - Kimball, Burgers, Ice Cream
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A&W

A&W
3.1 / 5 (1059 reviews)

Description

This A&W restaurant is a mixed bag, featuring commendable customer service yet presenting significant cleanliness concerns. Multiple patrons reported malfunctioning beverage machines and unkempt dining areas, with some even spotting dead bugs, which raises health concerns. While the staff were described as kind and attentive, the outdated decor and torn seating detracted from the overall experience. Despite a few positive notes regarding kid-friendliness and accessibility, many recommend caution before dining here, highlighting the urgent need for a thorough inspection to address hygiene and maintenance issues.

Last update: 17.01.2026 from: T

Feedback

★ 3.1 / 5 from 1059 reviews
t-dillon-2
27.05.2024

Service was dismal, my girlfriend and I waited around 25 minutes for two cheeseburgers and sides, only to have both of our orders wrong when we received our food. Do yourself a favor and go across the street to Taco Bell.

rodney-mcgill
27.05.2024

Àllways good food , service was good,one problem she forgot my tarter sauce,and ketchup.I guess I'm over it over all good experience .

shania-holland-1
27.05.2024

I drove an hour to visit this restaurant because my mom was really looking forward to having a root beer float, and it was the closest option for us. However, when we arrived, the ice cream machine was out of order, and the drink machine in the lobby was also broken. The overall atmosphere felt unclean. After we paid for our food and sat down to wait, I glanced at the window sill by one of the booths and noticed dead bugs, which made my stomach turn. Thankfully, we hadn’t received our food yet, so we were able to get a full refund. I think the health department should definitely investigate this place before someone gets sick.

ashley-roberts-stude-1
27.05.2024

Food was good. Inside was very dirty and staff was very rude

donna-dunn
27.05.2024

Horrible experience! Took 15 minutes to get our food (remember its a fast food restaurant)! Son's burger was burnt and chicken tenders very chewy! Fries were soggy. Money wasted!! As we were leaving and refilling our drinks, noticed ants crawling on counter near drink machine! Wished I had seen this prior to eating! Never again! Don't waste your time or money!

FAQ

The restaurant and its rooms are wheelchair accessible and thus reachable with a wheelchair or physical disabilities.

The restaurant also takes various credit cards.

More information

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