Dunkin' - Killingly
Dunkin'
Description
In a recent spate of customer feedback, a local restaurant has faced critical scrutiny for its disappointing service and beverage quality. Patrons reported a lackluster hot cocoa and hot tea, with the latter described as having an unusual taste. Service complaints include unprofessional behavior from staff, particularly a short brunette who allegedly displayed a negative attitude and made mistakes with orders. Lengthy wait times and organizational issues further marred the experience, leading many loyal customers to reconsider their patronage. Overall, this establishment seems to be struggling to meet expectations, leaving a trail of dissatisfaction among its clientele.
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Feedback
I used the drive-thru for quick service, but waited in line for five minutes before someone noticed me. The rude young lady told me she was busy making food and asked what I wanted her to do about it. I explained my wait, but she continued to escalate the situation when I asked for the manager. A young man eventually brought me my coffee, but no one else came to speak to me. I will not be returning.
I always have a wonderful experience at this restaurant. They always get my order correct!
Best Dunkin around! Usually very quick! Workers are friendly and funny!
This restaurant should improve their hot cocoa and hot tea, as what I received was disappointing. The hot cocoa was watered down and the tea had a strange taste, almost like tea mixed with coffee. I won't be returning to this place.
How can you ruin a simple order of hot tea with milk and a hot chocolate with milk? I used to work there when I was 18, and it was the easiest job ever. The drinks were disappointing.
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