Reviews - Prezzo
Reviews summary
Dining at Prezzo offers a mixed experience, with some customers praising the lovely ambiance, great service, and delicious food, while others complain of poor service, cold food, missing items, and indifferent staff. The issue of missing menu items seems to be recurring, and some customers express frustration with the lack of resolution from the restaurant. Despite these complaints, some diners still appreciate the family-friendly atmosphere, wheelchair accessibility, and efficient service. However, the inconsistency in food quality, service, and menu items may deter some from returning to Prezzo.
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Reviews from various users
Last update : 22.09.2024
Delivery on time but food was dreadful. It was cold, the pizzas had barely any toppings. Also paid extra for additional toppings which weren’t on the pizzas. Terrible.
Went to Prezzo in Kettering for a pre Birthday meal for my daughter, son in law,and 2 grand children.We had a lovely evening together,with good food, excellent service and nice atmosphere.
The food as always was great and the staff are supper friendly and polite. 100% recommend and go again!
Paid for 3 pizzas for a birthday, had a driver who runned after pressed the call bell. He choose to keep the pepperoni pizza and left only the other 2 on the ground in front of the house. Called Prezzo and had someone talking like a robot keep asking me to inform just eat. No action to support with the inconvenience caused. Definetly will not use in the future
Last update : 03.04.2024
Been there twice in last few weeks with friends and both times we have been soooo impressed. Food has been fab and service fantastic. Shout out to the manager Simon and his team who really went above and beyond today!
Hot food and service started well All Food came out together for a big party ……………of 16 Though very disappointing When the staff all stood by the door in their coats waiting g to go home and a party of 16 are still In the restaurant. We paid £40 service charge to be made to feel we had overstayed our welcome at the restaurant ! It was only 21.10ths !!!! Never will I eat there again and as for the service charge your staff didn’t deserve it in the end Wished we had asked them to remove it! Also what’s with the no cash ??
I dined in this restaurant with my wife and my son, hoping for a nice relaxing meal on a Sunday afternoon. How wrong was I, really small portions and tasteless to say the least. I had meatballs as starter and spaghetti bolognese. The meatballs were warm not hot , considering we were the only diners in the restaurant, there should be no excuse! The Spaghetti Bolognese was even worse, the smallest amount of bolognese sauce it was embarrassing. There was no taste at all. Remember this dish cost £13.95!!!! The only saving grace was my sons Pizza which was nice and he enjoyed it. My Wife had the risotto which also ok. If you want an overpriced below average meal then please go to this restaurant. I WONT BE RETURNING!!!!
Excellent meal and good service enjoyed by a group of 3 of us! We have been here quite a lot over the years and it is consistently good.
We received a warm welcome from the manager, who allowed us to choose our preferred table. She was very friendly and showed off her excellent customer service skills. The Spaghetti Carbonara was delicious with plenty of toppings. However, it seemed like it had been sitting for a while before being served, causing the sauce to settle at the bottom. A quick toss before serving could have easily fixed this issue. The chicken was also tasty and came in a generous portion. The staff all worked diligently to maintain a clean and hygienic restaurant. Overall, we had a good dining experience. Thank you.
Last update : 28.03.2024
Awful, awful, awful service. I cannot recommend this place to anyone. Today, a group of 11 of us visited what seemed like a nearly empty restaurant just to have some drinks, and we were told...
I absolutely loved this place! The food was excellent, and the service was fantastic. It's wonderful to finally have a decent restaurant option in Kettering.
Last update : 08.09.2023
Been there twice now but I’m not sure I’ll be going back a third time as the carbonara I had wasn’t the best. Overall the whole experience was average.
Great atmosphere on arrival..The food was just beyond tasty..would recommend this restaurant to everyone..10/10 on hospitality. Eat in or out..we will be going back!
I paid $16 for pasta, which I felt was overpriced, especially given the poor service. I'm disappointed and won’t be coming back. When I asked the waitress why no one had checked on us or asked if we were enjoying our food, she explained that there were only two servers on staff and that it wasn't very busy at the moment.
We received a dining voucher for this restaurant from our daughter and her fiancé. When we arrived at 6 PM, the restaurant was quite busy. However, there was a table with three adults and a number of children who were very loud and running around, which certainly impacted the atmosphere. Unfortunately, the adults did not seem to be keeping an eye on the kids. This is a restaurant, not a daycare, and parents should be considerate of that. If they choose to bring their children out to eat, they should ensure it doesn’t disturb the experience for other guests. The food was excellent, and the service was outstanding, but the unruly family really took away from our enjoyment.
Visited most recently for a lunch with colleagues. The food was delicious. Everyone enjoyed their variety of dishes. Drinks orders were taken and brought out very quickly. Food orders could've been a bit more promptly taken but they were quick to serve. The staff were all really friendly and helpful. Have visited in the past both with friends and family (including young children) and have never had a bad visit. Will definitely visit again and thoroughly recommend.
Last update : 18.12.2022
I absolutely love this place! The management and staff provide top-notch, five-star service, and the food is fantastic. Highly recommend! xx
The food was lovely. The restaurant itself is very spacious, clean and inviting. The service was okay, but the choice of drink was very poor. I still cannot believe that a bar does not serve ginger ale or bitter lemon and I got offered gin with coke ?! . May need to stock up and bring my own next time....
Amazing service eating atmosphere. I can continue to write about this restaurant! wishing all the best for such an amazing hard work coworkers and manager! will recommend to all and everyone.
This is a wonderful restaurant to dine at. The service was friendly and impressively fast! The food was also amazing.
The restaurant is very clean and cozy and the eating is delicious menu is usually Italian, but various have them both vegan and vegetarian options on most curses. also recommend the cocktails

