Boston's Diner - Kettering
Boston's Diner
Description
Boston's Dinner has garnered mixed feedback from diners. While some praise the extensive menu, particularly the delicious calzones, burgers, and generous kebab portions, others express frustration over order inaccuracies and poor customer service experiences. Complaints include delivery errors, long wait times, and unhelpful staff responding to grievances. Despite the inconsistencies, loyal customers appreciate the value for money and the timely deliveries during busy periods. The restaurant's appeal lies in its varied offerings at competitive prices, making it a go-to for many, especially for pizza nights and satisfying kebab cravings. Ultimately, experiences vary widely between diners.
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Feedback
Delivery arrived and wasn’t quite what I had ordered. To which I was told I was a C@@t and it was my fault. I tried to speak to the kitchen but a poor response. Very poor customer service but hay ho
Don't order kebabs if you're not VERY hungry when they first opened my wife and I stopped eating un as we could never finish the meals and felt ashamed for leaving so much now we order deliveries online which arrive promptly EVERY TIME what we don't eat gets finished the next day. their steaks and burgers are also a meal and a half
Third time we have used Boston’s during lockdown. Each time they have been on time. Excellent food, love the kebabs and grills. Very good value for money. So much food for your money.
I had a terrible experience at Boston's Dinner. I ordered a family meal for everyone through the app, selecting a chili sauce for my cheese and chips, and a mixed meats with chips with different sauces. I requested in the comments that only garlic sauce be put on top of the cheese and chips. However, when the order arrived, the chili sauce was added to the cheese and chips instead of the mixed meats. My children don't like spicy food, so I called Boston's Dinner to explain the mistake. They admitted they had assumed the chili sauce was meant for the cheese and chips. They refused to swap the chips and I had to pay for new ones for my children. The customer service was awful and the lady on the phone was not polite at all.
Have ordered from here many times and always been happy. However, friends arrived tonight so ordered mixed kebab and sides for convenience. The salad did not arrive so phoned to be told they would send asap. My guests ate the sides which were not particularly warm and we were left with a congealing tray of meat with no salad to construct a kebab with the pittas. we were offered money off next order when phoned to complain. Rbbish! Wont help me now.
Menu
Burger
Mexican Dishes
Calzone
Mixed Specialties
Starters & Salads
Restaurant Category

