Subway - Kent
Subway
Description
At this local Subway, customer experiences vary widely. While some diners praise the quick assembly and delicious subs, others express frustration over poor service and cleanliness issues. Reports of loud music and sticky floors detract from the dining atmosphere, coupled with unfriendly staff interactions that leave a lasting negative impression. Instances of long wait times for pre-ordered meals underscore concerns about efficiency. Despite mixed reviews on the service, the quality of the food remains a highlight. Nevertheless, substantial improvements in customer relations and maintenance are necessary to enhance the overall dining experience and retain loyal patrons.
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Terrible experience overall, the two women working the counter seemed like they had no idea what they were doing. We entered with no line ahead of us and for two subs it took about 10-15 minutes. They were not very well trained as well as extremely rude to my wife.
We placed our order and took a seat inside to enjoy our meal. However, as soon as we settled in, an employee cranked up the music to an uncomfortable volume without even bothering to ask if it was too loud. Additionally, the floor near the soda machine was extremely sticky, and when I tried to fill my cup, soda sprayed everywhere.
I work nearby until 9 PM, and they keep closing an hour earlier than they’re supposed to. One time, the staff actually locked the door right when I arrived.
Paid $26 just to get all bread very little vegetables and meat... so little stuff inside all you taste is bread... worst food ever... don't think I will ever eat subway again ...I can make my own cheaper with more toppings inside....Wheelchair accessibility: None existence
We walked in and Belinda let out a groan, throwing her head back as if we were a bother to her. I asked, "I'm sorry, are you closed?" She simply shrugged. It was 5 PM, and they don’t close until 10. Unfortunately, she remained rude throughout our entire order. We had five subs, which I understand can be a handful, but her attitude was unwarranted, especially since her coworker was nothing but kind and helpful.
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