Applebee's Grill - KENNETT SQUARE

While we were waiting for our appetizers, a girl cleaning the table next to us (on the upper level to my right) accidentally sprayed cleaning solution all over... read more While we were waiting for our appetizers, a girl cleaning the table next to us (on the upper level to my right) accidentally sprayed cleaning solution all over my face, including my eye and mouth, as well as across our entire table, hitting our drinks and napkins at the opposite end. When I told her what had happened, she seemed completely indifferent. She didn't stop wiping the table, looked me straight in the eye, and gave me a very dry and emotionless apology. I mentioned it was in my eye and mouth, but she just kept cleaning. I asked her to get the manager, and her response was, "in a minute," continuing to wipe the table. My eye was burning, and she showed no intention of stopping. I eventually found the manager myself, who only asked who was responsible. I pointed to the girl, who was still wandering through the restaurant, and we decided to leave. I’m truly appalled by the lack of concern from staff after spraying a guest in the face, especially with cleaning chemicals!

The food was excellent, and the service was exceptional! read more The food was excellent, and the service was exceptional!

The salmon dinner always exceeds my expectations. We ordered through Active Menus, and it was incredibly quick and easy! Every time, the meal is absolutely deli... read more The salmon dinner always exceeds my expectations. We ordered through Active Menus, and it was incredibly quick and easy! Every time, the meal is absolutely delicious!

Good burgers and pub grill grub. Great service! read more Good burgers and pub grill grub. Great service!

Stopped for late lunch. Restaurant clean with tables/chairs available. Menus given were clean, very good variety including a special. Hostess was polite, spoke... read more Stopped for late lunch. Restaurant clean with tables/chairs available. Menus given were clean, very good variety including a special. Hostess was polite, spoke in friendly tone of voice. Kim, our server, was upbeat, attentivee and made us feel welcome.All food items were served hot, tasty and looked fresh and delicious. Pricing is similar to like-restaurants. Overall, we had awonderful lunch.