Applebee's Grill - KENNETT SQUARE

The 2 for $22 deal was a great value. The appetizers and burgers were absolutely delicious! read more The 2 for $22 deal was a great value. The appetizers and burgers were absolutely delicious!

The service was excellent—friendly and quick. They even gave me a $5 gift card for my next visit. read more The service was excellent—friendly and quick. They even gave me a $5 gift card for my next visit.

The waitress was friendly and service was quick. However, there wasn't much variety on the menu. The spinach dip was a bit watery, but the lemonade was fantasti... read more The waitress was friendly and service was quick. However, there wasn't much variety on the menu. The spinach dip was a bit watery, but the lemonade was fantastic. The double crispy wings were a bit tough; they should cook the chicken a little longer. The mozzarella sticks were good—not overly salty, but I did have to ask if the guys wanted salt on their fries.

While we were waiting for our appetizers, a girl cleaning the table next to us (on the upper level to my right) accidentally sprayed cleaning solution all over... read more While we were waiting for our appetizers, a girl cleaning the table next to us (on the upper level to my right) accidentally sprayed cleaning solution all over my face, including my eye and mouth, as well as across our entire table, hitting our drinks and napkins at the opposite end. When I told her what had happened, she seemed completely indifferent. She didn't stop wiping the table, looked me straight in the eye, and gave me a very dry and emotionless apology. I mentioned it was in my eye and mouth, but she just kept cleaning. I asked her to get the manager, and her response was, "in a minute," continuing to wipe the table. My eye was burning, and she showed no intention of stopping. I eventually found the manager myself, who only asked who was responsible. I pointed to the girl, who was still wandering through the restaurant, and we decided to leave. I’m truly appalled by the lack of concern from staff after spraying a guest in the face, especially with cleaning chemicals!

The food was excellent, and the service was exceptional! read more The food was excellent, and the service was exceptional!