Kfc - Kansas City

I just spent $25 at this location and I must say it was a mistake! The chicken tenders were very hard and old I can?t believe they sold me that junk as food! The quality of the chicken is the worst I?ve seen in a long time. When I called the manager sheknew the chicken tenders were bad. I won?t be sad if they closed this location as their employees don?t have pride in what theydo. I won?t ever go back this place.

Ordered 8 pc dark chicken meal and 8 pc chicken tender meal. All the chicken was hard and greasy because it was recooked or just dipped in old grease. Mashed potatoes was running. Only good thing was the soft biscuits. Terrible food and they are always outof dark meat way too early. $51.27 for a messed up dinner.

Ordered ahead was not ready. Severely understaffed. Won't go here again. On positive side employees were working their butts off. Feel bad for them.

I'm not saying all the one star reviews are wrong, but it's not the experience I had. My order was online. When I arrived they told me to pull through. Greeted me warmly at the window and immediately produced my order. Everything correct. Chicken wasfresh and falling off the bone. I won't tell you this was a life affirming experience. It was classic chicken from KFC. Hopefully what I saw was the norm and they turned themselves around.

Ordered online for pickup. Husband came to pick up, it was sealed up. And of course, they forgot our mashed potatoes. With gas at 4.37/gallon and workers wanting $15 an hour I expect my order to be correct. Went back to the location and no apology oranything. This isn't the first time they have messed up! I WON'T BE BACK. They have now lost my business.