Cafe The Vibe - Kandy
Cafe The Vibe
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We placed our order at 11:20, but did not receive our milkshake until 12:05. The wait time was not worth it, especially since the restaurant was not busy - we were the first ones in. No apology was given.
The cafe has a fun and energetic atmosphere which is perfect for millennials, saying so as a millennial studying from one of the best schools in town, with simple yet filling tasty food with a great place in town this cafe is one of my favorites dare I say top 5 for me.
Terrible service. Takes ages to bring the food. We ordered a seafood nasigoreng and a biriyani with a shake and mojito. The nasi was pure bland and tastless. Couldn’t find any proper seafood in the rice. Took 15mins for the biriyani to arrive after the nasi and another 15mins for a mojito. We were ready to leave after 45mins since the shake never arrived and asked for a refund. Then only they prepared it and said its ready where we refused to accept it and requested a refund. Initially the management or workers refused to refund as it was ready now. The management or the old kitchen staff person was very rude. Very poor service and won’t ever dream of visiting this place. Noticed that other customers were facing similar issues where if 5 people order within a single table, each persons food is delivered within a 15min gap. People were hungry and sharing whatever food arrived first. Felt like a high school canteen.
Entry stairs is a safety hazard which invites a trip and fall. The food and drinks tested horrible and bland. Dishes were dirty and chipped and didn’t even offer any tissues on the table . All service quality were very poor and the vibe was terrible. Prices were super low and so was the portion sizes . Definitely not visiting again !
This place in Kandy city is fantastic for both dining in and takeout. It is well-known for its delicious mojitos and cheese kotthu. The restaurant is managed by a youthful and energetic team who are both friendly and attentive. The establishment is clean and inviting, and has recently undergone some renovations. The food is definitely worth the price. The only drawback is the lack of parking and the need to climb a narrow staircase to access the restaurant.
