Eggroll Plus - Kanata

The food at this restaurant was incredible! It is the best Chinese food in Ottawa, and I highly recommend it. The staff member at the front was very kind, helpf... read more The food at this restaurant was incredible! It is the best Chinese food in Ottawa, and I highly recommend it. The staff member at the front was very kind, helpful, and patient with our child.

I had no problem being told it would be an hour and twenty minutes to deliver on Christmas Eve. Called back after two hours and was told it was on the way. Call... read more I had no problem being told it would be an hour and twenty minutes to deliver on Christmas Eve. Called back after two hours and was told it was on the way. Called back at three hours and was told it would be another 45 minutes, so cancelled. Lots of other options in the area, so NEVER AGAIN.

Chinese food typically adds up when you order multiple dishes. I’m ok with that. But for $15, I think it would be great to get the dinner plate-sized take out c... read more Chinese food typically adds up when you order multiple dishes. I’m ok with that. But for $15, I think it would be great to get the dinner plate-sized take out containers, and not the small stryrofoam container they use for the side of white rice. When all is said and done, I spent $87. Fine, but... The General Tso chicken was mushy and lacked flavour. The lemon chicken had sauce was on the side. It was cold and coagulated. The chicken meat was meagre and the breading was stale and overwhelming to the meat to batter ratio. I’d rather have moist chicken tenders from ANY other fast food establishment. The fried rice had little taste, obviously pre-cooked well in advance. Broccoli in the broccoli and beef dish was ok, but beef was tasteless. I should mention that this was a Saturday night. Not a Wednesday. Food should be hot and fresh. Even fortune cookies were all broken. I’m not the type to write reviews, but if I had seen this write up, I would have avoided a disaster. A family still hungry after an $87 take out is unacceptable. I hope the establishment tries a little harder to salvage their reputation.

No taste, no spice no uniqueness, nothing. Waste of $70, Plus I tipped $4 and found out on bill I paid $4 for delivery. Not impressed with anything. Crispy beef... read more No taste, no spice no uniqueness, nothing. Waste of $70, Plus I tipped $4 and found out on bill I paid $4 for delivery. Not impressed with anything. Crispy beef taste like pasty liver, the chicken fillet has zero taste ans like a jelly sauce. The egg rolls are not made on site, they taste is commercial made. Stay away from this place

I used to order from this place often. It's been quite a while, but decided to get it tonight. 1 hour and $45 later, I got this: Egg roll OK Steamed rice good V... read more I used to order from this place often. It's been quite a while, but decided to get it tonight. 1 hour and $45 later, I got this: Egg roll OK Steamed rice good Vegetable foo young Bad. Dry. Almost no gravy, not much egg and stuffed full of vegetables. Almond guy ding Bad. About 7 almonds. Huge pieces of stems of (I think) broccoli. These stems should have been thrown away. Large squares of hard dry chicken. Couldn't eat it. 7 almonds. I know I said that, but it's called ALMOND guy ding. Beef with Black Bean Sauce Bad. 85% sliced cooking onions. 10% green peppers. 5% beef. I feel seriously ripped off, and after having bought from this restaurant probably 50 times over the years, I guess they must have new ownership. If they keep this up, they will be out of business fast. This was the last time for us. I have thrown the rest of the food in the garbage.