Wok Box - Kamloops
Wok Box
Description
Despite previously being fantastic, the restaurant has experienced a decline in quality over the years. Customers have complained about uncleanliness, lack of knowledge regarding gluten-free options, and poor service. However, some patrons have found the food to be flavorful and filling, with a wide variety of menu options to choose from. Overall, while the restaurant may have its drawbacks, it still appears to have a loyal following of customers who appreciate the tasty food and friendly service.
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Good food for fair price. Food: 5 Service: 5 Atmosphere: 5 Service: Dine in Meal type: Lunch Price per person: $10–20
Food: 5 Service: 5 Atmosphere: 5 Service: Dine in Meal type: Dinner Price per person: $10–20
Some staff have little to no knowledge of what gluten is. I explained to them I’m celiac and cannot have gluten, doubled checked everything I was getting was gf to which they said yes. The next time my mom was ordering for me and she ended up having to ask the manager because the other workers didn’t know what was gf. Found out the dish I got that I thought was gf was not.
Service is always prompt and polite. Never been disappointed with the food either. Consistent and overall a great experience. Food: 5 Service: 5
Im not sure where the order went wrong. My husband ordered me a noodle box with chicken and gluten free noodles. The bag delivered had my name on it but it was not my order. It was some sort of noodle box with tofu and chow mein noodles which I cannot eat. I immediately contacted DoorDash support who let me know that Wok Box is now closed for delivery. she was very helpful but I am without dinner now, sick in bed, and the system only refunded the cost of food and service fee. I am still out $6.12 for the tax and tip!!!
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QR-Code for the menu
