Kai Eats Drinks - Kailua-Kona
Kai Eats Drinks
Description
Perched on Ali‘i Drive with breathtaking oceanfront views, Kai Eats and Drinks pairs an impressive cocktail and craft-beer program with a relaxed, event-friendly atmosphere. Service and food are inconsistent: attentive staff and standout items (notably a decadent cheeseburger, coconut shrimp and select seafood) shine on some visits, while reheated, lukewarm or overcooked plates, small portions and occasional order mishaps frustrate others. Ideal for sunset drinks, special gatherings and whale-spotting, but expect variable kitchen and service reliability—great location and drinks, tempered by uneven food execution.
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The view was beautiful, food was quickly cooked, and variety on the menu is decent. Probably a great place to get drinks and appetizers while hanging out. The server was slow but decently attentive. I'm annoyed that they wouldn't let me order off thekids menu, as I'm pregnant and that was the only selection I could eat from.
Location and views are the key sellers for this place. Beer selection and cocktail list also look great. Food was OK but nothing special. We ordered couple pizza slices for the kids and they looked like they've been sitting there for a while ! andthen thrown into the microwave and served. Our poke plate had a stale piece of uncooked french fry in it. Definitely anunpleasant surprise. But what really killed the experience was the service. Seemed like the waiter just didn't care. I orderedcoconut shrimp my go to each time we visit Hawaii , and even though the server verbally confirmed the order and even checkedthe size of the portion, the shrimp never arrived. The waiter never followed up with us after the rest of the food was on thetable, didn't care to ask if we needed drink refill, cos if she did we would have had an opportunity to inquire about themissing dish. When we finally asked another waiter to check on the shrimp, the original server just replied that she forgot toput the order in. Not even a simple apology. Very unprofessional. No matter how amazing your location is, your staff can easilyruin the whole experience. Definitely not coming back.
This place was perfect for all of us to end our afternoon hike at. The view and the breeze along with a drink on a hot afternoon was perfect. We ordered some burgers and tacos on Taco Tuesday and the food was delish. I love the fact that they have avegetarian all day menu too with beyond meat burgers. Their Taco Tuesday consisted of 5 tacos with your choice from beef,shredded chicken, or avocado and came with a side of beans. Pretty cool and unique that the burger buns came with their logobranded. There was also a margarita flight with 5 different flavored margaritas which I think were 4oz each. Nice sized bar,plenty of tables on the patio, and clean restrooms. Took off one star only because the service was a bit slow. We received ourdrinks from the bar probably within a couple minutes of receiving our food and all of our food did not come out at the sametime.
Wow! Outstanding service! Delicious food! And the ambiance is outstanding! Our sever, Shannon, did a tremendous job! I hope to have again when we come back she is outstanding! PS- get the nachos and dessert!
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