Kfc - Joliet

#5 - Fast Food - Rockdale, Kfc Kentucky Fried Chicken, Chicken
Menu
Full menu with pictures, prices and categories.

Kfc

Kfc
3.3 / 5 (3445 reviews)

Description

Dining at this KFC reveals a blend of delightful flavors and frustrating service. While the quality of the food—including hot, fresh chicken and creamy sides—receives rave reviews, the service leaves much to be desired. Long wait times, incorrect orders, and disorganized staff interactions mar the experience. However, some patrons highlight the occasional friendly service and efficient handling of online orders. Despite these inconsistencies, many appreciate the affordability and overall taste, assuring that they would return. Improvements in service efficiency may elevate this location to its full potential as a sought-after dining spot.

Last update: 17.01.2026 from: Ward

Feedback

★ 3.3 / 5 from 3445 reviews
odell05-1
04.01.2023

I was sitting with my son at lunchtime. we chose kfc as we sat a few coupons in the house. he decided on the spicy chicken sandwich that came with 3 pages and a drink for $7.99 and I got the 2 hour meal with 1 side and a drink for $5.99 plus I paid for an additional side. We're out for less than $20. the food was hot and fresh and the service was also good. the staff was very friendly. will return definitiw.

magdalen-langworth
26.12.2022

Very nice lady that took my order and gave my food. Food was hot and fresh

magdalen-langworth
26.12.2022

Food quality, great. However the service was extremely POOR! First of all, I couldn’t get separate orders in the drive through..while it’s only 3 cars in line, me being the last. Meanwhile it’s employees literally screaming at each other. Everything was heard via other employees headsets. Every other employee watching as if it’s a prime time special. I proceed to wait 20 mins, for 2 chicken littles and a mini cake.. 20 mins!!!! Get my food, no utensils. Wait other 10 mins.Wait there more. Circles back, because keep in mind. I couldn’t place a second order. Waited other 20 mins for that one.

ratke-ward
04.01.2023

Food quality, great. However the service was extremely POOR! First of all, I couldn’t get separate orders in the drive through..while it’s only 3 cars in line, me being the last. Meanwhile it’s employees literally screaming at each other. Everything was heard via other employees headsets. Every other employee watching as if it’s a prime time special. I proceed to wait 20 mins, for 2 chicken littles and a mini cake.. 20 mins!!!! Get my food, no utensils. Wait other 10 mins. Wait there more. Circles back, because keep in mind. I couldn’t place a second order. Waited other 20 mins for that one.

isaac-schultz-cat13
04.01.2023

Good food and always gets my order right. Just gets super busy at night. And I spend 30 minutes at most in the drive thru. Bring back online ordering too.

FAQ

There is a TV / screen on-site where sports are shown.

The restaurant also takes credit cards from the common providers for payment.

More information

Suggested nearby restaurants.