Chipotle Mexican Grill - Joliet
Chipotle Mexican Grill
Description
The restaurant showcases contrasting experiences that leave diners divided. While some patrons rave about the value and quality of dishes such as brown rice and black beans, others lament cold, poorly prepared meals with missing ingredients and inadequate service. Issues ranging from unclean dining areas to incorrect orders mar the experience for many, although a few highlight commendable customer service, especially from attentive staff like manager Wesley. Despite recent challenges, there's hope for improvement. Encouraging feedback suggests potential for a revitalized dining experience, urging both loyal fans and skeptics to reconsider a visit to this location.
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Feedback
For lunch, but eating was still cold. only 6 pieces steak. I love cheese, but much. Probably to hide lack of other ingredients. first, we thought they'd put spaghetti on top. never go back to her. 2 out of 7 times was good.
I rate this location 1 star because of how bad my food was. I ordered bowl. I was missing the veggies, salsa and corn salsa. The rice was super crunchy and the food was ice cold like it had been sitting for an hour. The delivery was only 8 mins away .the bag was not safety sealed and the chips I ordered were soggy, super oily, and stale. I didn't get utensils or Napkins also. I will never come to this location again. I've had multiple issues with this location. I've already contacted corporate about this issue and this location
Was not good, burrito was tiny and if you've had a burrito from a chipotle who knows what they're doing then you know they are pretty hefty. I would compare the one I got to a burrito on the value menu from the taco place with a bell symbol...that was with paying for double protein. Steak was tough and not cooked all the way through and every ingredient besides the rice was scarce in the burrito bowl we ordered as well. Will not be stopping at this one ever again

