Auntie Anne's - Johnson City

This Auntie Anne’s was great! Fantastic service, food was hot and fresh! Did wait a few minutes, but that’s because he was making the food fresh. The dude cashier was super chill. Highly recommend.

Really good pretzel. But day we went items we ordered were not available nor did they have tea

I give two stars because of the fact that the second employee fixed the situation. However it played out like this. I asked for a strawberry frozen mixer and was told the price on the board was wrong and that I'd have to pay for a strawberry frost when I didn't want whipped cream, etc. The young brunette female with long curly hair and a ponytail was extremely rude, giving dirty looks and refused to fix the price. I get it's only $1 but if prices changed fix them on the board. Also, since I was specific about what I wanted it shouldn't have been an issue to begin with.

Tonight in Jc I went to the mall specifically for pretzel bites . Started off as a joyous time until I went to the window to order ; the young teen you have working there looked un clean And a very unpleasant attitude ! I Asked her if the bites are fresh she said yes even tho they looked hard and dried up she made up some long story why they looked awful ; i said ok and still purchased a almost 6$ cup took them to the table and you couldn't chew them it was like concrete and tasted awful like they sat in a window for a year !! Went back handed me another dried up cup finally got them to make me a fresh cup .. yep that was like pulling teeth to have them do that !!!!! But the biggest issue was the workers had their friends standing there for over a hour !!!!! Talking yelling and cussing I am a paying customer so I said something to them . The friends started cussing at me and the worker friend did the same ... her boss I'm guessing stood there and did nothing ..... and oh it took me 25 mins standing there getting my bites ... My advice is don't hire little kid workers !!

Employee had said it would be six min on pretzel bites and my wife and i have stood here for 30 min and the employee is rolling bites and fixing his hair with the same gloves with out chaning them they guy are to occupied in flirting with the girl then keeping the food stock up and making the wait time triple.