Casey's - Jay
Casey's
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All I needed was a gift card. The clerk couldn’t figure out how to sell it to me. Went to other register checked out other customers then came back to call the manager that “she just left” didn’t do anything to help. I Offered to get a gift card from the gift card area instead of the one register. I was told I’d have to do $20 even tho, it’s stated on the package 5-200. I said that’s fine I’ll stick to the one without packaging. After the clerk gout off the phone said “I can’t do it”, I paid with cash for my soda. Was told they didnt have any pennys she just looks me. I said ok, she asked if it was ok if I didn’t get the pennies.. well since there’s a line behind me, NO. So, Casey’s your welcome for the 3 cents “tip” Oh when she checked the 2 receipts on register, neither was mine asked if I needed the receipt. NO, let’s not make the even longer line of people wait for a receipt you probably wasn’t trained on reprinting the manager u would call not help you in serving your customer.
The Service Sucks, they need a New Manager for sure, she doesn't do anything in there, usually only one register going 2 or 3 people standing around playing grab Ass, it's a damn joke there, I know quite a few people that won't be back as long as the manager is there.... Food: 2 Service: 1 Atmosphere: 1
THE MANAGER HERE NEEDS TO BE FIRED!!!!!!!!!! BE A LEADER AND HELP YOUR PEOPLE OUT INSTEAD OF TELLING EVERYONE IN THE STORE EVERYTHING GOING ON IN YOUR LIFE. BRO, WE DONT CARE! HELP YOUR CASHIER'S RING SOME PEOPLE UP AND GET THEM OUT THE DOOR. ALSO, HELP THEM CLEAN THAT PLACE UP AND KEEP THE COFFEE GROUNDS FILLED! OTHER THAN THAT, THE EMPLOYEES ARE VERY FRIENDLY AND THEY TAKE GOOD CARE OF ME.
They are never open at 4 am like the hours say. I'm sitting in front of the store as we speak. It is 4:28 am and they are closed.
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