Popeyes Louisiana Kitchen

Horrible tea, GOD awful popcorn shrimp, I felt like I was eating fried crunchy bread pieces that were old. Terrible. Everything in the argyle area is terrible. Like the sweet tea wasn’t sweet? That’s unheard of at popeyes. MY SANDWICH was incorrect. Disgusted with this placeFood: 1/5

Plan: to buy chicken sandwiches and eat them in the restaurant's dining room. Result: We were refused inside to purchase food as the cashier said only online orders were accepted. When we asked about the active drive-thru, mere 5 feet away, and sales there, the cashier said we can buy food through the drive-thru. If in-person orders can be rung up at a window, why not ours? I asked, and she didn't respond. So, we left.We recommend going elsewhere for better service.

Just sat in line at the drive thru for 15 minutes without an acknowledgement of me even being there. Not the first time and will no be going back. Disappointing considering there were only two cars ahead of me and they were both still sitting there when I gave up. Sad when it's faster to park, go into the grocery store, and check out than this place.

Update: got home was missing part of my order called and the manager is making everything right. Big thanks for the great customer service were. The problem was brought to you, you fixed it. My family and I’ve been sitting here for over an hour waiting on our order that was placed online. When we first got here, we waited through the line let them know our order number. After making it to the window we were told it would be easier if we just came inside. After them looking for the order for several more minutes, the company that they use for their online orders finally sent it through. I completely understand them not getting the order was not on them, however, seeing that we had placed our order over an hour ago online I would think that the manager would attempt to get our food out sooner than treating it like it was just placed. Anyway if you want to eat some time today go somewhere else because this isn’t the place for you. PS the drive-thru girl was nice. Ahhhhhh I just wanted some chicken….

Worst experience with a fast food restaurant. First time we tried to go, the lady running the drive thru told us they were closed, come back later... It was 530pm. The next time we came, they were open, but screwed up our order. They forgot our chicken tenders completely, almost forgot our drinks, etc. We ordered a large Mac and cheese, said it like 3 times, lady said it back to us confirming it, then rang up a small Mac and cheese. I contacted Popeyes about my missing chicken tenders and a biscuit that I paid 12$ for, and was told they couldn't refund it, I had to contact the store manager. They said they forwarded the request, but I STILL haven't heard back or gotten my $12 back. I wish this location wasn't so awful because then chicken is good when they actually put it in the bag.