Reviews

Overall Total Score
3.4 out of 5
Good | 2785 reviews

What User likes about Pollo Tropical:
Always delicious. If you do not know what to order quarter chicken dark or white with black beans and rice, a small order of fried plantain and a drink. You used to have a section where you could get your own salsa and spices that they were going with him. All you need to do now is ask and they give you some in a container. They also had self-service drinks, no more. I'm not sure it's free refills or not that I didn'... View all feedback. What User doesn't like about Pollo Tropical:
The food tasted good, and the staff was friendly. But when we finished our meal, a little **** came over the table. I can't. At 3:00 we all got sick. It took about 12-14 hours. I can't prove it was from our dinner, but it's the only meal we all ate. I think I'm done with this place. View all feedback.

Reviews from various websites

Menu
2.6 ★ from 8 reviews

Delicious food as usual, although we were late in the evening, what would explain why I got some of the chicken scraps in my meal, as well as just a little razo...

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I work nearby this restaurant and this was my place to go get lunch everyday. 6 years plus loyal customer. Unfortunately, management decided to make each of the...

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Finally!!!! Finally a great Pollo tropical and great service and food. The cashier lady was so sweet and nice. Our food so delious and flavorful. We got our foo...

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The food is way over priced for the quality. How can you have a spicy chicken wrap the first bite was spicy with chicken. After the first bite it was nothing bu...

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Just ordered delivery from their website but received incomplete order! Ordered chicken and pork duo with tomato side, but they forgot to put the pork and tomat...

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Int Restaurants
4.0 ★ from 2587 reviews
Ron
23.07.2023 - 12:07

Excellent Experience!. Being a Miami area transplant to Amelia Island, I was thrilled to find Pollo Tropical at River City Marketplace. Unlike the Miami area st...

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JaxMom
23.07.2023 - 12:07

Enjoyed. Ate here last night, taking advantage of some coupons we received. I expected a disorganized mess since they've only been opened a few days, but I was...

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Time
23.07.2023 - 12:07

Overall great location! With clean facilities, a friendly staff, and terrific food at a great value, this location is definitely one of the better representatio...

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Sir
23.07.2023 - 12:07

The staff was wonderful and very friendly. While it's a fast-food establishment, the experience felt unique and pleasant. They even offered me a kids' meal sinc...

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Lisa
23.07.2023 - 12:07

The restaurant offers an excellent variety of options, and the service is very friendly. The meats were all juicy and full of flavor. Service was prompt, and th...

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Sirved
3.7 ★ from 190 reviews

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