Rally's - Jackson
Rally's
Description
Rally's has garnered mixed reviews, highlighting both excellent food and service discrepancies. While some patrons rave about the consistently fresh and hot meals offered, others recount frustrating experiences with rude staff and incomplete orders. Customer service issues, such as unhelpful responses and a lack of apologies for errors, have left a sour taste for several diners. However, many appreciate the swift drive-thru and accurate orders. Despite some negative encounters, numerous loyal customers continue to enjoy the tasty offerings and the welcoming atmosphere, making it a debated yet popular choice for fast food in the area.
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Feedback
I'm using one star because there isn't a NO star option for the review. The girl at the window is so rude. First they forgot one if my burgers, I only realized this once we reached home so I had to drive all the way back then when I asked them they seemed annoyed that I was back,I also mentioned I asked for a medium fries an one large and got 2 medium.I paid for an extra order, they never offered an apology, o the contrary they said to me don't come back! And immediately shut the window so I wouldn't say anything I'm definitely not going back and advising everyone I know not to visit this place.Employees visibly have a terrible culture as they support each other's poor manners.
Service was fast, in contrast to other fast eating places that let them sit and wait! friendly staff, but no playground for children to keep them happy and busy. However, eating rally’s checkers was always a good place to stop and enjoy a nice lunch.
I've only had one negative experience, but they addressed it right away. I enjoy popping in here on a whim. The kids absolutely love their fry boxes! I'm a fan of the new burgers and always like to try the latest offerings. I've consistently had good interactions with the staff.
Very good. fast and efficient with their eating.
They don't care about what you ask they do what they want. I do not like mayonnaise it makes me sick to eat it. Several times I went there and always got bad service. I have not been back and don't plan on. Going back.
More information
QR-Code for the menu
