Ihop - Menu

I've always wanted an IHOP, but since one opened in town, the quality has declined rapidly. The service is extremely slow, nearly nonexistent at times. Food oft... read more I've always wanted an IHOP, but since one opened in town, the quality has declined rapidly. The service is extremely slow, nearly nonexistent at times. Food often arrives cold, or sometimes isn't served at all, requiring us to request that unserved items be removed from the bill. Today, it took us two hours from the time we arrived to when we finally left, and that was only because we went to the counter to pay; the restaurant wasn’t even busy when we got there. It took about 40 minutes just to have our orders taken, and another 30-40 minutes before the food was served. While the staff are friendly, there’s definitely no sense of urgency. I even saw a few customers get up and leave. I understand there are staffing shortages everywhere, but these wait times were just excessive.

The food is fantastic! However, the service is quite slow; the staff seems to take their time getting to you. Even with only three tables occupied, it took more... read more The food is fantastic! However, the service is quite slow; the staff seems to take their time getting to you. Even with only three tables occupied, it took more than an hour for our food to arrive. I suppose that's just how it is in lower Michigan! Food rating: 5/5.