Menu - Cook Out

The restaurant has a serious problem with house flies that linger around the cash register. Be prepared to wait as the staff takes their time deciding what to m... read more The restaurant has a serious problem with house flies that linger around the cash register. Be prepared to wait as the staff takes their time deciding what to make, only to end up with disappointing dishes. The spicy chicken sandwich is lackluster with bland salad and an overwhelming amount of mayonnaise. The bacon wrap is just a plain flour tortilla filled with lettuce and bacon. The hush puppies taste store-bought and deep-fried. The "gonaco" is essentially red Doritos with a questionable filling and a side of acidic cream, all thrown haphazardly into a bag. I would not recommend returning to this restaurant. The location on the coast is no better, although at least there were no flying insects present.

I waited at the open lobby counter for over 8 minutes and still no one came to help me. No one even acknowledged my presence. A worker saw me, made eye contact,... read more I waited at the open lobby counter for over 8 minutes and still no one came to help me. No one even acknowledged my presence. A worker saw me, made eye contact, and then walked away to the cooking area. I continued to wait, now over 10 minutes. This lack of customer service is completely unprofessional. After 14 minutes, I decided to leave. I observed workers in the back eating during food preparation and found it to be disgusting. While I have enjoyed dining here in the past, the service today was unacceptable.