Reviews - Char
Reviews summary
At Char in Jackson, MS, guests can expect a variable dining experience. While many rave about the outstanding service—highlighting attentive and friendly staff—the culinary offerings seem to be hit or miss. Patrons have enjoyed well-prepared ribeye steaks and praised their crab cakes, alongside sweet desserts like butter crunch cake and pecan pie. However, others have reported cold dishes and poor quality control, particularly during busy times. Despite inconsistent food experiences, the warm atmosphere and caring staff left many diners looking forward to their next visit. Reservations are recommended, especially during peak occasions.
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Reviews from various users
Last update : 05.03.2025
Last Night was an off night for sure !not the usual CHAR standard
The food and services was excellent I really enjoyed
When we visit Jackson, Chars is one of our favorite stops. Lunch in the bar area is what we enjoy. The food is very good and the service is great, attentive but not worrisome. Good food draws lots of folks, so get a reservation.
We always enjoy dining at Char. We never have had anything that wasn’t delicious and the service is always excellent.
Everything from the time we walked in until we walked out the door was delightful. The wait staff were very attentive, the food was cooked to perfection and served in a timely fashion. We enjoyed our experience at Char tremendously!
Last update : 05.03.2025
A delightful place for family brunch. Meal type: Brunch Price per person: $20–30 Food: 4 Service: 5 Atmosphere: 5
Service: Dine in Meal type: Lunch Price per person: $20–30 Food: 4 Service: 5 Atmosphere: 5
Update 2/4/25- Nick Ulmer the GM got in touch and he absolutely went above and beyond to make this right! We will definitely be back. Thanks again, Nick. Char use to always be 5 star service, going above and beyond with attention to all details. Now the quality of service has gone down hill for dinner. Service is similar to Applebees. Service: Dine in Meal type: Dinner
Myself and three others went Sunday at 4. Olive was our server she was attentive witty sweet and thoughtful. The Food was great Olive made the experience awesome. Service: Dine in Meal type: Dinner Price per person: $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Shrimp and Grits, Cowboy Ribeye Steak and Baked Potatoe and Onion Rings
Great food and friendly staff Service: Dine in Meal type: Dinner Price per person: $30–50 Recommended dishes: Cowboy Ribeye Steak and Baked Potatoe and Onion Rings, Fried Green Tomatoes, Filet, Salad, Cake
Last update : 02.10.2024
Was in for Business lunch with my realtor I bought 2 houses from. Being from California I asked her pick place. I am glad she picked Char as it may have been years before I discovered it myself. I had salad with Salmon that was perfection! With no filler crab cakes for appetizer that was a delightful surprise as they more like muffin size(2) with light sauce not deep fried no breading just rich n delicious! So now I have place take guests to impress without breaking the bank! Thank you my realtor Libby Thigpen.
During my time in Mississippi, I really enjoyed Char. However, on a recent visit home, I experienced terrible service. I only ended up with an appetizer. I ordered the crab cake, but it lacked flavor. Additionally, I tried the fried green tomatoes, which were served cold, so I sent them back. After that, I just didn’t feel like ordering an entrée. My friend ordered the chopped steak and chose dressing as one of her sides, but the dressing was watery, and she sent it back as well. We spoke to the manager about the poor service, but all he did was remove the fried green tomatoes from the bill since they weren’t eaten, which was the least he could do.
We stopped for lunch while traveling: surprised how busy at 3PM! A diverse group of dinners too. We had the black fish and salmon and they were both very good. Service was attentive and setting was relaxing, plus reasonable prices for this type of restaurant.
Best steak and shrimp in America
Customer over 15 years, and I am never disappointed by my experience at Char, whether it's lunch, drinks with friends, or dinner. If I don't enjoy what I ordered, it is because it didn't suit my particular palette, not the fault of the chef or service staff. Consistently lovely atmosphere, nearly impecable cleanliness, prompt courteous service from a knowledgeable staff. Recently visited again after a severely disappointing attempt at another restaurant. Char saved the evening. Highly recommend, but do be sure to look at online menu before you go if you haven't been in a while. Seasonal selections and (of course) pricing changes. Char isn't inexpensive, but I feel well worth the value all things considered.
Last update : 16.08.2024
The service at Char was fantastic; however, the food left much to be desired. The bread and wedge salad were delightful, but the steak lacked any char or seasoning, and the fish did not meet the expectations set by the menu. There was hardly any sauce or crab meat, making it feel like a $40 meal wasn't worth it.
First time to dine at Char. I enjoyed the excellent food, the presentation of the food, the way the food was flavored, and the generally pleasant decor and atmosphere of the place. My wife and I had a very pleasant time.
We celebrated Father's Day. We had reservations. we waited 1.5 hours for our meals, two steaks. They were luke warm once received them. I expected fresh off the grill sizzling steak for such a long wait. We eat ar Char often for special occasions. This experience was not up to par.
Our group of four enjoyed brunch at Char on Sunday. We started with crab claws, Mimosas, and Bloody Marys while awaiting our main courses. Two members of our group ordered the Eggs Benedict special, while another had the chopped steak with potatoes and vegetables, and the last person opted for a wedge salad. The food was exceptional across the board. Jake provided excellent service throughout our meal! Char is a fantastic and reliable destination for fine dining in Jackson. Thank you!
What a delight! We visited to celebrate our 27th anniversary and began with the phenomenal crab cakes. My wife ordered the salmon, while I had the cowboy ribeye, both cooked to perfection at medium. Although we're sad that our friend Tripp has moved to Saltines, this restaurant still offers a five-star experience.
Last update : 29.08.2023
Best crab cakes I have ever tried- I especially love how the side greens are seasoned to compliment the dish. My favorite butter crunch cake and pecan pie are absolute heaven. Great food great service. Try it.
Great short rib on Tuesday. The creamed spinach is also very good. Very attentive service. One of the better restraunt in Jackson. Def should give this restraunt a try
I visited the restaurant with my sister, and we had a wonderful experience! The food was outstanding, and the lemontinis were amazing! Having Tommy play the piano truly enhanced our evening. Our server was fantastic—though I regret that I didn’t catch her name. I really appreciate waitstaff who respect your space and don’t interrupt your conversation excessively, unlike at some other seafood places. Her timing was spot-on, and my steak was cooked to perfection!
The fried chicken served on the blue plate is the finest in Jackson! I adore the flavor, and impressively, it’s not greasy at all—so tasty! Don’t miss out on the spinach crisps, steaks, and burgers either. The mimosas are made with freshly squeezed orange juice, which is a lovely addition. The service is outstanding, and the food is amazing!
I have to say Char is my favorite place to come to at the end of the day. Best place for me to just relax and try and free my mind from everything in this chaotic world. And the shrimp bisque? Excellent.
Last update : 29.07.2023
My family was visiting from St. Louis and we stopped and had lunch here..MJ was the best waitress every, my wife and I loved her. The food was awesome also. We will stop whenever we are back in town.
I absolutely love this place! It's a fantastic restaurant where you can choose to dress up or keep it casual. The staff is friendly, and best of all, the food is delicious!
We visited this restaurant for the first time last night. My dad and I were looking for a nice dinner, and Char did not let us down! The fried green tomatoes were just okay, but the redfish with broccoli was fantastic. The pecan pie with vanilla really stole the spotlight. We’ll definitely be returning soon. While the overall prices are on the higher side, I enjoyed the restaurant and the food, so I wouldn’t mind the cost. I can’t believe we hadn’t tried Char sooner!
An excellent service and atmosphere
All the dishes I tried were great, with one exception: the grits in garlic sauce. After tasting them, I was surprised that they are still on the menu. I would suggest skipping that dish, as none of us enjoyed it. But, to each their own—someone must be ordering it! Aside from that, everything else was good. The server was friendly, and the food was well-prepared.
Last update : 28.07.2023
I was pleasantly surprised to find a large table available so quickly on a summer Saturday. I have a few friends who know what "Pull up at Char" means, and I couldn't help but smile.
It's been almost ten years since my last visit to this restaurant, and I'm happy to report that it remains excellent! The food was exceptional in every way...
I visited Char a couple of weeks ago and was seated next to a large group of around 12-14 people who were celebrating a birthday. As the night went on, their noise level rose, which made it hard for us to enjoy our meal.
Last update : 26.01.2023
Service was slow. The waiter did not get one of the members in our party order right. The food has always been good, but the last couple of times I’ve dined at Char staff attentiveness has been lacking.
Excellent atmosphere, service and food to die for. Char is the world's most perfect restaurant.
Our server, Darwin, was exceptional! He quickly took our orders and provided excellent recommendations for the dish my wife chose. He made sure our glasses were always full and excelled in every way.
The food was outstanding, and the service was exceptional! We received perfect attention and thoroughly enjoyed every moment!
The martini was not a Kettle 1 vodka that we requested! The plan was very noisy. The meal was horrible, suppose to have been a “blackened black fish” it was mostly fried green tomatoes, We could hardly find the fish! This restaurant has gone down hill.
