Burger King - Jackson

This restaurant experience was absolutely terrible. I was given only 5 out of 8 chicken nuggets, which were freezing cold, and I only received four onion rings... read more This restaurant experience was absolutely terrible. I was given only 5 out of 8 chicken nuggets, which were freezing cold, and I only received four onion rings in my order of large onion rings. It was a ridiculous disappointment.

Better than than read more Better than than

I have a coupon for a free value fry which exclusively says good at any carrols which was also based on a fundraiser to support their own charity community scho... read more I have a coupon for a free value fry which exclusively says good at any carrols which was also based on a fundraiser to support their own charity community scholarship fund and it has NO EXPIRATION DATE and the workers there would not accept my coupon after I waited about 10 minutes in their line for my free fry, and my ice cream purchase. This place is an absolute miserable joke and always has been. Every time you go there plan to wait 10 to 30 minutes for service and don't expect any type of hospitality or even ethics because you'll find none. Operate by their own poor standards and don't even honor a valid coupon for a free value fry. The lady said it was expired, yet it clearly carries no expiration and claims to be good at any carrols burger king location. I had zero issues claiming one in Ypsilanti a week ago. This location is just a dump.

Great BK experience all around. read more Great BK experience all around.

After missing food from previous drive thru orders, I went back today hoping it would be better. Unfortunately I ordered a chocolate shake and it wasn 't comple... read more After missing food from previous drive thru orders, I went back today hoping it would be better. Unfortunately I ordered a chocolate shake and it wasn 't completely mixed. I also ordered the Crispy chicken wraps, upon eating it I realized that there was no breading on my soggy chicken. Also, once again ordered kids meals and my kids drink wasn 't included (prior to this one of my kids chicken nuggets that was paid for wasn 't included). One should not have to stop when they have kids in the car before leaving to make sure that all of the products PAID for were received or to ensure that the quality matches what the menu says. Very disappointed because this is close to home but I don 't want to go back to this location. Too many consistent mistakes.